Digital Collections Officer

4 days ago


Redditch, United Kingdom Bristow & Sutor | Credit Style | Debt Recovery Plus Full time

Due to expansion, we are now looking to recruit a Digital Collections Officer to deal with our various omni-channels i.e. live chat, SMS, WhatsApp, other social media platforms and apps.
This is a good opportunity for you to build your career and develop your skills as part of an ever-expanding debt enforcement company.

**Position**:
**Key elements of the role will include**:

- Provide an efficient, courteous, and professional service at all times
- Deliver outstanding customer service

**Requirements**:
**If you have the following skills or experience, then this could be the ideal role for you**
- Experience of working with various technologies, such as live chat, SMS, WhatsApp and other social media and apps
- Previous practical experience within a customer service environment
- Excellent communication and interpersonal skills
- Excellent IT skills - working with a variety of Microsoft packages and exceptional data entry skills
- Attention to detail and excellent spelling, grammar and punctuation on formal written communication
- Experience with both mobile and web-based products
- Able to work within GDPR and uphold excellent communications quality
**Other information**:
The position offers a starting salary of £18,842 + monthly bonus

Due to the nature of the role, you must be available to work various shift patterns which could involve you starting at 8.00am and sometimes working later shifts which means you will be finishing at 8pm. Your initial training will be at our Redditch offices and your role will be home based with some work to be undertaken in Redditch on occasions.
Please note, this is a full-time, permanent role and applicants must be able to work the full range of shift patterns applicable to the role - this can include Saturday mornings.
**The successful applicant would be required to undertake a DBS and CCJ check before an offer of employment is made.**

**Job Types**: Full-time, Permanent



  • Redditch, United Kingdom The Curve Group Full time

    **Digital Collections Advisor - Redditch/Home Based** **Basic Salary of £21,000**with**remote working** 37.5 hours a week on a rota between 8.30am and 7pm Full-Time permanent position **Who are we?** As a leader in the debt recovery enforcement sector, our customer has been operating for over 40 years' supporting hundreds of local authorities and...


  • Redditch, United Kingdom Bristow & Sutor | Credit Style | Debt Recovery Plus Full time

    Due to expansion, we are now looking to recruit a Digital Collections Officer to deal with our various omni-channels i.e. live chat, SMS, WhatsApp, other social media platforms and apps. This is a good opportunity for you to build your career and develop your skills as part of an ever-expanding debt enforcement company. **Position:**:**Key elements of the...


  • Redditch, Worcestershire, United Kingdom Bristow & Sutor Group Full time

    Are you a motivated and results-driven individual with a passion for delivering excellent customer service? Do you have a background in debt recovery or collections?We are seeking a skilled Telephone Collection Officer to join our dynamic team in Redditch. As a key member of our contact centre, you will be responsible for communicating with customers who owe...


  • Redditch, United Kingdom The Curve Group Full time

    **Telephone Collections Officer - (Home/Redditch Office Based)** **Basic Salary of £21,000**with**remote working** 37.5 hours a week on a rota between 8.30am and 7pm Full-Time permanent position **Who are we?** As a leader in the debt recovery enforcement sector, our customer has been operating for over 40 years' supporting hundreds of local authorities...

  • Collections Advisor

    24 hours ago


    Redditch, United Kingdom The Recruitment Co Full time

    Collections Advisor Full Time - Permanent Role Redditch based office - Hybrid working pattern (Split time between home & office once training and required learning is completed) **Salary**: £21,000 We are recruiting for collections advisors for one of our key clients - at their Redditch site. This is a hybrid role (time split between home and office) and...

  • Collections Agent

    6 months ago


    Redditch, United Kingdom Novax Recruitment Ltd Full time

    **Job Title: Collections Agent** **Location: Redditch** **Salary: OTE £30,000 - £50,000** **The Role** - Make outbound calls to customers that owe money to our local authority clients, or third parties acting on their behalf - Collecting payment in full & ensuring a high standard of customer service at all times - Remaining empathic, calm, and acting in...


  • Redditch, United Kingdom CV-Library Full time

    Collections Agent Pay: £22,308 - £23,999 (depending on experience) + Commission. OTE £28-£32k Job Type: Full-time 37.5 hours, Permanent Location: Redditch Due to expansion, my client is looking to recruit Telephone Collection agents to join the contact centre team. If you are a strong communicator, self-driven and motivated,...


  • Redditch, United Kingdom CV-Library Full time

    Are you looking for your first job within a growing company? Or do you already have prior Customer Service / Call Centre experience and looking to develop within a new role where you can earn up £6k bonus? Get in touch today! A fantastic opportunity has arisen for Telephone Collections Agents to join a long standing and successful...


  • Redditch, United Kingdom Arden Personnel Full time

    **Commercial Collections Specialist ** Redditch **£24,000 per annum ** Permanent **3 days per week 9.00am - 5.00pm** **The Commercial Collections Specialist's day-to-day duties are as follows**: - Working on behalf of our various customers in the construction industry - Speaking with businesses (not the general public) negotiating payments. - Working in a...


  • Redditch, Worcestershire, United Kingdom Bristow and Sutor Group Full time

    Job Title: Telephone Collection OfficerLocation: RedditchJob Type: Full-time, permanentSalary: £22,308 - £23,999 per annum (depending on experience) + commission, OTE £28-£32k per annumAbout Us:Bristow and Sutor Group is a leading provider of debt recovery services, with over 40 years of experience supporting local authorities, Transport for London, and...

  • Collections Advisor

    1 month ago


    Redditch, United Kingdom CV-Library Full time

    Collections Advisor BCR/AB/11364 Redditch £24,000 - £27,000 per annum Bell Cornwall Recruitment are delighted to be working with a UK leading manufacturing and distribution company. They are looking for a Credit Controller to join their finance team in their Redditch office The duties and responsibilities for the Credit Controller role...

  • Call Centre Advisor

    7 months ago


    Redditch, United Kingdom MPJ Recruitment Ltd Full time

    **Call Centre Advisor - Collections** **Monday-Friday 9am-5pm** **£23,200, hybrid working available** **Permanent, full time.** MPJ Recruitment are currently working with a brilliant client based in Redditch. You’ll be joining a company with ambitious growth plans who employ over 450 people across the UK and are committed to building a culture where...


  • Redditch, United Kingdom Empower Digital Limited Full time

    **Accounts / Office Administrator** Our client Edge Equipment Hire Ltd Part Time Accounts/Office Administrator to join their team. Due to their continued growth they have an opportunity to join their friendly, successful company. The vacancy is for a part time person to work in their accounts department based at their Head Office in Redditch. This is a...


  • Redditch, Worcestershire, United Kingdom Bristow and Sutor Group Full time

    About Bristow & Sutor GroupWe are a leading debt recovery enforcement sector company, operating for over 40 years and supporting hundreds of local authorities, Transport for London and National Highways.This is an exciting opportunity to join our team in achieving our visions for the future. We strive to create a work environment that looks after our people,...


  • Redditch, Worcestershire, United Kingdom Harnham Full time

    Job Title: Digital Relationship ManagerWe are seeking an experienced Digital Relationship Manager to lead our CRM function, focusing on new or lapsed customers.About the RoleThis is a hybrid role, working 3 days a week in office in Redditch. The successful candidate will have experience in CRM and be able to drive greater personalisation through creative...


  • Redditch, United Kingdom Bright Executive Full time

    WFH Remote Role We are looking for a talented Digital Marketing Manager who can bring modern ideas to a global supply chain software company. Your job will be to drive awareness and demand generation programs through online digital channels. This position offers the possibility of remote work for a rapidly growing global organisation with several European...

  • Office Assistant

    7 months ago


    Redditch, United Kingdom Blok N Mesh Full time

    Blok ‘N’ Mesh is a market leading specialising in the manufacture, supply and installation of temporary fencing systems. With 5 manufacturing facilities and 30 distribution depots around the UK and Europe, Blok ‘N’ Mesh are well placed in the market both home and abroad. We are looking to recruit an Office Assistant to join our Redditch Site on a...


  • Redditch, United Kingdom Aspiration Training Full time

    We are seeing a Digital Marketing Apprentice who is passionate about all functions of marketing and will help to support the delivery of effective digital communications and marketing activities across the business whilst working towards a Level 3 Digital Marketer qualification. **Key duties** **People**: - Work with the marketing team to build and...


  • Redditch, United Kingdom Colbern Limited Full time

    567128-9754-23336 NCD Housing Revenue Officer Woodrow, Redditch Contract £17.59 per hour PAYE or £22 limited paid via Umbrella Company inside IR35 Our client is looking for an experienced Housing Revenue Officer. Operational purposes - To be focussed and committed to working in partnership and collaboration to engage and support service users in...

  • Bay Office Admin

    2 days ago


    Redditch, United Kingdom HSH coldstores Full time

    **Higher end of salary is based on a 50 hour working week.** **TITLE** Bay Office Administrator **REPORTS TO** Office Manager **ACCOUNTABLE TO** Managing Director **ESSENTIAL QUALIFICATIONS/SKILLS** Previous office experience essential. Must possess excellent mathematical and IT skills and have an analytical and logical approach. **Job...