Support Workers

6 months ago

Preston, United Kingdom Holywell Care Group Full time

**We are now recruiting for reliable, Friendly, caring and kind Support workers to work in our Care home which has been ranked number 1 in Preston by Carehomes.co.uk**

**We are looking for full time staff to work 39 hours per week, this will include working 12 hour shifts and must be flexible across days, wake & watch nights and weekends.**

**If you would like opportunity work within our outstanding organisation, friendly managers and staff, this is the job for you.**

**Job description**

**Main Purpose**

To provide the highest standard of person centred support and care to the people who use our service, maintaining dignity and respect, enabling them to lead as independent lives as possible and realise their potential whilst ensuring own actions and behaviour comply with corporate policy and local procedures, statutory regulations and quality standards.

**Quality**

1. Ensure that the people who use our service have any personal needs or requirements met; including personal care, participation in activities and support with daily living tasks.

2. To support people who use our service in achieving their outcomes in the way that they choose.

3. Complete daily administration including updating person centred support & care plans, updating charts and completing accurate daily notes.

4. Maintains professional relationships whilst developing a good rapport with the people who use our service, their family, colleagues, visitors and other stakeholders.

5. Through own professional behaviour, including adhering to policies and procedures, contributes to the maintenance of safety, security and confidentiality standards.

6. To undertake key working responsibility for individual service users, supporting the individual to plan goals and personal outcomes and ensure that these are comprehensively documented and reviewed.

**Innovation**

7. The role holder should have a flexible and innovative approach to their work and be able to facilitate and support service users in decision making, promoting choice and involvement at all times.

**Value**

8. The role holder should present the service in a positive light and should be proactive in making suggestions for how to improve the service.

**Autonomy & Impact**

The nature of the work involves a combination of directed activities within established procedures

and situations requiring flexibility, organisational and negotiating skills dealing with the people who

use our service in one to one situation away from immediate colleague/management support.

Unusual, complex or difficult situations are addressed and reported, referring to a senior colleague as appropriate. Ensuring that the individual needs of the clients are met. Completing personal care,

support, cleaning, caring, feeding and ensuing the safety of residents at all times.

**Intelligent Problem Solving**

The role involves a combination of well-defined duties with ready access to senior staff, as well as situations where lone working requires flexibility, resourcefulness and immediate problem solving and decision-making.

**Communication & Interaction**

Communication and personal interaction is a key feature of this role and may include the provision of support to people who use challenging behaviour as a way to communicate their needs and frustrations or who use alternative communication methods such as pictures and signing systems. This role also requires participation in and promotion of a team approach at all times, with positive and constructive working relationships for the benefit of the service user. To contribute both verbally and in writing to service user reviews and support planning.

**Working environment**

The problems faced by many service users may present challenging situations, which may increase the physical, sensory and emotional demands of the role.

Special Features

The role holder will be expected to undergo certified training and refresher courses in a range of areas including Adult Protection, Physical Intervention, Behavioural Management, first aid, fire prevention and Health & Safety at Work and other specialist training related to the location

prevention and Health & Safety at Work and other specialist training related to the location.

Knowledge and understanding of Deprivation of Liberty (Mental Capacity Act 2005)

Knowledge and understanding of Safeguarding

Knowledge and understanding of 5 outcomes required by Care Quality Commission (CQC) standards

**What we offer**

Company Pension Scheme

Full 28 days paid holidays

Full training induction

Free on site car parking

**Salary**: £10.60 per hour

**Benefits**:

- Company pension

Day range:

- Every weekend
- Monday to Friday

Flexible Language Requirement:

- English not required

Physical setting:

- Care home

Shift:

- 12 hour shift
- Day shift
- Night shift

Ability to commute/relocate:

- Preston: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (pr

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