Customer Account Executive
7 months ago
**About us**
EMS Pallet Management
EMS is a specialist equipment management solutions provider to large manufacturing organisations globally; with offices in Belfast, Dublin, Halifax & Chicago. Operating mainly within the FMCG sector, EMS controls equipment pools that are used to distribute our customers’ products to market. Customers include Coca Cola, Britvic, Danone, Nivea and Johnson & Johnson. Pallets are the primary equipment type but other equipment such as totes, plastic baskets and trays are also managed. Due to exponential growth we are now looking for a talented Customer Account Executive to join our Halifax office.
**Job Summary**
**Responsibilities and Duties**
- Gather reports from a variety of external sources
- Collate and enter these reports into a larger database
- The line by line reconciliation of customer invoices
- The line by line reconciliation of various reports
- The raising of queries to suppliers of customers and to the customers directly on non-reconcilable detail
- Ongoing analysis of the detail relating to customers and the identification of problems arising
- Manual entry of data into excel workbooks and online systems
- Creating reports and ensuring prompt responses to customer queries
- Creating flow diagrams which represents the activities of customers
- Communicating clearly and accurately with both customers and the suppliers of customers
**Qualifications and Skills**
- Advanced Excel Skill & analytical ability is a prerequisite
- Ability to work well under pressure
- Multi-tasking
- High attention to detail
- Strong written and oral communication skills
- Previous experience within a logístical environment is advantageous
- Previous experience in accounts or bookkeeping role is advantageous
- The ability to speak a European language would be beneficial
**Renumeration & Benefits**
**Salary**: £28,000.00 - £30,000.00
- Company pension scheme
- Be part of a dedicated team
- Training and development opportunities
- Hybrid working after successful completion of training ( 2 days working from home )
**Job Types**: Full-time, Permanent
**Salary**: £28,000.00-£30,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- On-site parking
- Work from home
Schedule:
- Monday to Friday
**Experience**:
- data analysis: 2 years (required)
- Account management: 2 years (required)
Willingness to travel:
- 25% (preferred)
Work Location: Hybrid remote in Halifax
Reference ID: Halifax090424
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