Client Success Administrator

2 months ago


StokeonTrent, United Kingdom Synectics Solutions Full time

Behind every great team is a fantastic Administrator. You’re the oil that keeps the machine running smoothly.

Our Client Success department are looking to bring an Administrator onboard; you’ll be joining an amazing team who focus on providing a great service to our clients. You’ll be an intrinsic part of Synectics Solutions, reporting directly into the Chief Client Officer, assisting with and orchestrating Client Success related activities.

**What will you do?**

Essentially, you’ll be supporting the Client Success Department and the Chief Client Officer achieve their goals. We’ve listed some of the ins and outs below but it really is that simple.
- Assisting with the preparation and distribution of client reports and other key reporting deliverables.
- Uploading monthly reports to clients’ libraries.
- Being a key part of building our relationships with clients, from sending new client gifts to booking external meetings.
- Developing strong working relationships internally and externally.
- Assist in the planning and execution of client events and webinars.
- Participate in key strategic meetings with the Chief Client Officer with supports the opportunities and growth of our customers.
- Collaborate with all internal stakeholders to identify and implement extra efficiencies across the teams activities


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