Debt Recovery Executive

4 weeks ago

Crewe, United Kingdom Radius Payment Solutions Full time

**Debt Recovery Assistant**

Have you decided you’re ready for a new opportunity in a fast-paced and exciting environment, where every day provides a new challenge? Do you enjoy problem solving and investigation?

Then why not join us as a Debt Recovery Assistant, where we will help you develop your career in our supportive credit environment.

Whilst experience in a credit role may be an advantage, the right attitude is the most important quality. We are keen to hear from you whatever stage you are at in your credit career.

**We offer** **professional development, friendly and supportive team, professional qualifications and career progression.**

We offer a flexible base salary dependent on experience, along with a **quarterly commission scheme** and we will also provide study support for you to attain a qualification in **CICM **or** AAT**.

This is a full-time permanent position with the working hours of **Monday to Friday, 8:30am to 5pm** at our global headquarters in **Crewe, CW1 6BD.**

**What will your day look like?**
- Daily contact with debtors via Telephone, SMS, E-mail, Payment links and Letter
- Escalation of accounts and issues as required
- Corresponding with insolvency practitioners, solicitors and other outsource partners
- Use all available methods to trace uncontactable debtors
- Overcome debtor objections and resolve queries/disputes
- Negotiate and maintain payment plans

**What do we expect of you?**
- Ability to negotiate and resolve queries/disputes
- Tenacious and persistent
- Good attention to detail
- Ability to manage and prioritise own workload
- Be adaptable to meet key deadlines

**What can you expect of us?**
- A friendly culture that mirrors our proposition to our customers.
- A fast-growing organisation that defines itself as being agile and innovative
- A drive for continuous improvement, which you will be empowered to get behind from day one.
- A commitment to building a working environment that values inclusivity, innovation, agility, and drive

And of course, you will be compensated competitively, with a good range of core benefits and bonus potential. These include excellent training and coaching, annual salary reviews, free gym and break out rooms on site, friendly and supportive environment and a 25 day holiday package plus bank holidays. To name a few.

**Still curious?**

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background
- We do not accept speculative agency CVs. Any CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by the Talent Team_

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