Referral Officer

1 month ago


London, United Kingdom Deekay Technical Full time

PART TIME ROLE - 17.5 HOURS PER WEEK.
- Take responsibility for promoting and safeguarding the welfare of children and young person’s / vulnerable adults in the care of the service, including undertaking regular Child Protection training at a level commensurate with role.
- Create, maintain and improve administrative systems to enable the service to meet its aims of delivering a high quality service to children and families.
- To work co-operatively with the CSCT Team Manager, Deputy Team Managers, Social Workers and MASH partners to ensure the team meets its aim of ensuring contacts receive a rapid and appropriate response.
- Develop and maintain good working relationships with other teams within Children’s Social Care, other Council departments and clients referred to the service.
- Deal sensitively with enquiries or telephone messages, logging calls accurately and alerting social work staff or managers immediately to any issues requiring immediate attention.
- To carry out the skilled processing of contacts, ensuring accuracy throughout. To liaise with social work staff and managers to ensure contact information is up-to-date and screening information is accurate.
- Use appropriate databases, Microsoft Office and other ICT systems to produce reports, spreadsheets and other documents as required supporting the service and assist others in the use of information technology systems when required
- Follow guidelines to produce standard written or electronic responses to enquiries from family members or professionals to tight deadlines.
- Undertake support tasks on projects as required.

Rate: £18.06 Umbrella

**Job Types**: Part-time, Temporary contract
Contract length: 4 months
Part-time hours: 17.5 per week

**Salary**: £18.06 per hour

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Local Authority: 1 year (preferred)
- MASH: 1 year (preferred)

Work Location: One location


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