Admin Assist Bowel Cancer Screening

1 week ago

Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

**Job Purpose**: The post holder will be working within the national Bowel Cancer Screening Programme (BCSP) The current programme delivers screening for patients between 50 74 years old with a Faecal immunochemical test (FIT). To support efficient and effective administration of the Bowel Cancer Screening Programme (FIT). Assist Screening Programme Co-ordinator, undertaking administration tasks as required. To work effectively as a team member.

To deal with queries from patients, relatives and other members of the public and staff politely, confidentially and sensitively and to refer to appropriate area for resolution, whilst complying with Trust and Screening Programme policies and procedures. To ensure confidentiality and security of patient information and Trust business. To travel, should the need arise, to other hospital sites within the Programme. Key Responsibilities: To ensure smooth running of nurse-led clinics including the preparation of packs to be sent to patients following the nurse-led clinic.

To maintain Patient Administration System (Oasis and Unisoft) records for all patients scheduled for endoscopy procedures. To liaise directly with Endoscopy departments, regarding Bowel Cancer Screening activity. To liaise with the Bowel Cancer Screening Hub, where necessary, in the absence of the Programme Co-ordinator. To answer telephone calls, take messages and forward on to the appropriate person.

To use the relevant computer systems to input, amend, delete and modify data and information accurately and consistently. To maintain a paper/electronic filing system in order to ensure that all relevant documents are readily accessible. To input data for the service onto relevant computer systems in order to assist with monitoring the work of the service. To provide cover as necessary for other clerical/administrative staff in the service in order to maintain an effective service.

To communicate with all levels/disciplines throughout the Trust and outside agencies. To provide and receive routine information. To organise and prioritise own day to day work tasks and activities. To take minutes at meetings as requested.

Provide patients and carers with general non-clinical advice and information about the screening service. Provide patients and carers with general non-clinical advice and information about the screening service. Maintain and order stationery for the Screening service. To attend regular Team Meetings to provide seamless service across the single programme.

To actively take part in appraisal, performance review and in training courses as directed by the Trust. May be required to support Endoscopy Booking Team periods of annual leave/sickness cover.

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