Admin Assist Bowel Cancer Screening

2 weeks ago

Worcester, Worcestershire, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

Job summary

We currently have an exciting opportunity for a Bowel CancerScreening Administration Assistant to join the existing Bowel Cancer ScreeningTeam.

We are looking for an individual withadvanced IT skills to support the Bowel Screening Team. The post holder will assist the team in thedevelopment and maintenance of efficient and effective office procedures andadministrative tasks. This part time position will be 20 hours per week, split across three days.

Main duties of the job

The post holder will be working within the national Bowel Cancer Screening Programme (BCSP) The current programme delivers screening for patients between 50 74 years old with a Faecal immunochemical test (FIT).

To support efficient and effective administration of the Bowel Cancer Screening Programme (FIT). Assist Screening Programme Co-ordinator, undertaking administration tasks as required. To work effectively as a team member. To deal with queries from patients, relatives and other members of the public and staff politely, confidentially and sensitively and to refer to appropriate area for resolution, whilst complying with Trust and Screening Programme policies and procedures.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

Best services for local people Best experience of care and best outcomes for our patients Best use of resources Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Job description

Job responsibilities

Job Purpose:

The post holder will be working within the national Bowel Cancer Screening Programme (BCSP) The current programme delivers screening for patients between 50 74 years old with a Faecal immunochemical test (FIT).

To support efficient and effective administration of the Bowel Cancer Screening Programme (FIT). Assist Screening Programme Co-ordinator, undertaking administration tasks as required. To work effectively as a team member. To deal with queries from patients, relatives and other members of the public and staff politely, confidentially and sensitively and to refer to appropriate area for resolution, whilst complying with Trust and Screening Programme policies and procedures. To ensure confidentiality and security of patient information and Trust business. To travel, should the need arise, to other hospital sites within the Programme.

Key Responsibilities:

To ensure smooth running of nurse-led clinics including the preparation of packs to be sent to patients following the nurse-led clinic. To maintain Patient Administration System (Oasis and Unisoft) records for all patients scheduled for endoscopy procedures. To liaise directly with Endoscopy departments, regarding Bowel Cancer Screening activity. To liaise with the Bowel Cancer Screening Hub, where necessary, in the absence of the Programme Co-ordinator. To answer telephone calls, take messages and forward on to the appropriate person. To use the relevant computer systems to input, amend, delete and modify data and information accurately and consistently. To maintain a paper/electronic filing system in order to ensure that all relevant documents are readily accessible. To input data for the service onto relevant computer systems in order to assist with monitoring the work of the service. To provide cover as necessary for other clerical/administrative staff in the service in order to maintain an effective service. To communicate with all levels/disciplines throughout the Trust and outside agencies. To provide and receive routine information. To organise and prioritise own day to day work tasks and activities. To take minutes at meetings as requested. Provide patients and carers with general non-clinical advice and information about the screening service. Provide patients and carers with general non-clinical advice and information about the screening service. Maintain and order stationery for the Screening service. To attend regular Team Meetings to provide seamless service across the single programme. To actively take part in appraisal, performance review and in training courses as directed by the Trust. May be required to support Endoscopy Booking Team periods of annual leave/sickness cover. Person Specification

Qualifications

Essential

Excellent IT Skills Experience and skills using the standard range of Microsoft Office programs, particularly Word, Excel and Outlook.

Desirable

RSA II typing or equivalent of skills

Experience

Essential

Experience of working with public face to face and by telephone Previous clerical or secretarial experience

Desirable

Previous NHS experience Knowledge of the NHS Cancer Screening Minute taking experience Experience and skills in using Patient Administration System (eg Oasis)

Personal Qualities

Essential

Polite telephone manner Team player Ability to prioritise workload Confidential Ability to work on own initiative without supervision Sensitive and empathetic

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