Client Success Executive

2 weeks ago

London, United Kingdom Inspiring Interns & Graduates Full time

This is a 6 month internship with the possibility of becoming a permanent role, paying £25k + commission. This role is hybrid with office days in London (Somerset House) or Letchworth. The role will start in January 2023.

**About Us**:
A well established Consultancy firm specialising in supporting businesses to implement International (ISO) Standards in quality, sustainability and risk management.

Due to the growing demand for net carbon zero standards and the success with our services, a subsidiary company has been formed. We are looking for a dynamic, results driven and self-motivation individual to work with our fast-paced team.

We’ve established a commanding reputation for changing the face of how sustainability standards are implemented in the UK and overseas. Through our collaborative and flexible approach we swiftly gain an in-depth understanding of our clients’ needs, and arepassionate about creating impactful systems for success. We take great pride in the relationships we have with our clients (we consistently have the highest NPS rating in our profession).

Rather than paying lip service to the climate emergency, we provide a proven methodology for sustainable success, underpinned by leading global Carbon Standards. We combine a wealth of experience of helping businesses, together with our innovative thought-leadershipin assisting businesses to be Carbon Neutral and achieve ISO Standards successfully.

**About the Role**:
We are looking for a **Client Success Executive** who has the desire and ambition to become a rising star and progress within our fast-growing business. This is an excellent opportunity for the right career-minded individual to work under thedirect leadership of our visionary Managing Director. Also working alongside our team and our Communications Manager, the Client Success Executive will be responsible for developing new opportunities with businesses. Our company has grown impressively yearon year since its inception and we are keen to expand further by offering a clear opportunity for someone to develop and flourish alongside our ambitious growth plans.

**How You Will Spend Your Day**:

- Work closely with the Managing Director and support team to help convert enquiries and identify new leads
- Help develop new client relationships and manage/retain existing ones
- Help build new business and close sales
- Assist in reporting on sales performance
- Assist with the planning and fulfilling of sales activities to meet sales targets
- Support with the creation of digital marketing activities i.e. LinkedIn
- Provide support in the content development of our marketing Hub

**About You**:

- Tenacious, hungry and with the passion to develop personally and professionally
- Professional telephone manner with excellent communication skills (both listening and verbal)
- Excellent written and numeracy skills
- Experience with LinkedIn
- Ability to work both independently and as part of a team
- Confident in speaking at decision-maker level
- Good at planning and maintaining relationships - a real team player
- Planning and organisational skills and the ability to work calmly under pressure
- Excellent time management skills with the ability to meet expectations for quick turnaround times

**Qualifications and Skills**
- Bachelor’s degree or currently working towards Environmental Management/Sustainability
- Have a passion for business development
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced team environment
- A confident and determined approach
- Have a high degree of self-motivation and drive
- Excellent knowledge of MS Office (Word, Excel, Outlook etc.)
- A positive results driven attitude
- A commitment to continual improvement

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