Senior Administrator Newcastle Central Pcn
6 months ago
**Main duties and responsibilities**: Provide administrative support to assist the members of the PCN in their collaborative work. To act as the HR liaison between the PCN and ARRS staff, ensuring smooth communication and prompt resolution of requests and questions. Assist with the general day to day support and HR functions and duties of ARRS staff Support and work closely with the PCN Business Manager, Clinical Director and the member practices to ensure the smooth running of the PCN. Be involved in the development of the PCN.
Production of performance and quality reports within the PCN and other network initiatives. Provide high quality co-ordination support across a range of services and projects delivered by the PCN Develop and maintain good relationships with all stakeholders involved in the PCN Assist in the planning and delivery of PCN Board objectives, as well as those in the PCN DES/IIF. Managing communications: Using PCN dashboards to monitor progress Manage contractual requirements on behalf of the PCN. To support the PCN Business Manager in collating feedback / data on behalf of the Network.
Schedule meetings/ send invitations and agenda with ARRS staff meetings. Administrative support and minute taking of PCN/ARRS staff meetings. Manage Clarity GP TeamNet HR software HR/Recruitment support: Support with the recruitment process of the ARRS roles, working alongside the GP Federation Prepare induction and co-ordinate the training and development of the new ARRS funded roles within the PCN To provide advice / support to the PCN ARRS roles on any staffing issues Ensuring correct processes and policies are in place and regularly updated and followed by staff Order equipment including IT, clinical and non-clinical supplies Supporting ARRS staff with simple IT issues. Organise work structure /rotas when required Ensure appraisals are up to date and carried out in a timely manner First point of contact for any HR related matters, i.e.
authorising annual leave/study leave, recording sick leave IM&T: Ensure the PCNs compliance with the GDPR and FOI along with other relevant legislation and professional information management standards such as GMC/BMA and LMC guidance. To oversee the administration of the PCN. To ensure the integrity of the system working with the CCG to implement their guidance. WELFARE: Organise PCN events including educational and organisational development sessions WORKING RELATIONSHIPS: To work as a flexible member of the PCN providing support to other team members when necessary.
To take an active role in the development and embedding of the PCNs culture, values, and reputation as providers of high-quality services. Encourage staff to collaborate through sharing information and intelligence across different activities. The post-holder will support the equality, diversity and rights of patients, carers, and colleagues, to include: Act in a way that recognises the importance of people's rights; interpreting them in a way that is consistent with Practice procedure, policies, and current legislation. Respect the privacy, dignity, needs and beliefs of patients, carers, and colleagues.
Behave in a manner which is welcoming to and of the individual, being non-judgmental and respecting individual circumstances and rights. PERSONAL/PROFESSIONAL DEVELOPMENT: The post-holder will participate in any training programme implemented by the PCN as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skill and activities to others who are undertaking similar work Training may need to be undertaken outside of normal practice hours, and off site QUALITY AND GOVERNANCE: The post-holder will strive to maintain quality within the PCN and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision. Work effectively with individuals in other agencies Effectively manage own time, workload, and resources COMMUNICATION: The PCN Business Manager will ensure effective communication is maintained within the Network.
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