Uch Paedriatrics Play Team

3 weeks ago

London, United Kingdom University College London Hospitals NHS Foundation Trust Full time

ROLE PURPOSE

The UCLH Play and Youth Services Team provide therapeutic, diagnostic, developmental and specialised play interventions to help support children and young people during their time at UCLH. Play is an essential part of childhood and adolescence, as well as being essential for children’s and young people’s mental, social and emotional growth and well-being. This does not stop when they come to UCLH. The Play and Youth services team facilitates play throughout the various hospital settings and clinics ensuring the children’s and young people’s needs are met. Their work includes:

- Providing age and developmentally appropriate information through play preparation for potentially frightening and/or painful treatment.
- Supporting our patients during invasive procedures by providing distraction therapy.
- Being an advocate on behalf of the children and young people.
- Providing peer group support.
- Providing parental, sibling and extended family support.
- Providing therapeutic interventions to support patients throughout their hospital journey.
- Creating safe, welcoming, and less frightening environments to paediatric and young person patients.
- Providing a wide variety of play interventions and recreation to our paediatric and young person patients.
- Teaching our peers and colleagues on appropriate play, communication and approaches for sick and injured children and young person.
- Working cohesively with members of the nursing, medical and other staff groups, to provide family centred care

MAIN DUTIES AND RESPONSIBILITIES
- Reporting to the HPS/ Ward Sister/ Nurse in Charge on arrival
- Encouraging patients to interact/take part in activities
- Helping to supervise activities in the Playroom/Rec Room such as arts and crafts and table football.
- Involvement with organised, ward-based group activities such as Breakfast Club and pizza or movie night.
- Interacting with patients by their bed or cubicle (at special request).
- Keeping the Playroom safe and tidy and cleaning of play equipment as part of infection control
- Assisting the Play Specialist (HPS) with any duties that helps to maintain an appealing and inviting recreational area.
- Helping with preparation of activities, for example, cutting out activities.
- Helping with display boards, i.e. putting up backing paper and laminating patient’s pictures for display
- Responding to patient enquiries and referring to appropriate members of staff where further help is required
- Complete volunteer sign in and activity sheets to record activities

BENEFITS OF THE ROLE
- Experience volunteering at one of the most prestigious NHS Trust in the UK
- Experience of providing crucial support and customer service to some of the most vulnerable people
- Ability to gain experience and insight into working within the healthcare sector including an excellent opportunity for those considering a career in health services or in customer service support roles.
- Volunteering with a committed, knowledgeable and caring team of staff and volunteers
- Induction and ongoing training and development
- References (on request, after 6 months/half the minimum volunteering period)
- Out of pocket expenses are covered in line with our policy (currently travel is covered to the value of £8.90 per day

Boundaries of the role
- Volunteers are not involved in any clinical duties or the manual handling of patients
- Volunteers must not provide any assisted feeding to patients unless they have attended the specific training
- Patients can only be taken off the ward/hospital site with the permission of the nurse in charge and after completion of a risk assessment e.g. inpatients being accompanied outside/to the shops or escorting outpatients home
- Patients can be taken in wheelchairs after volunteers have had wheelchair training

The role description is not intended to be exhaustive and it is likely that after consultation duties may be altered from time to time in the light of changing circumstances.
SKILL AND ABILITIES

Essential
- To work with our values of teamwork, safety, kindness and improving
- To have a friendly and approachable manner and be able to engage with a diverse group of people
- To be understanding and flexible in responding to people’s needs
- To have strong communication and interpersonal skills with a good command of the English Language
- To be able to present yourself in a professional manner to members of the public, patients and their families, and staff.
- To have a good grasp of boundaries
- To be patient, organised and calm and cope in a busy or stressful environment
- To understand ward and hospital etiquette
- To understand patient confidentiality
- To be able to demonstrate a patient centred approach
- To be physically fit and able to stand/walk for 3 hours
- To be able to meet the minimum commitment periods for the role

Desirable
- To be able to speak other languages
- To have previous experience of being in a healthcare envir

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