Customer Service Administrator
4 months ago
**Customer Service Advisor**
**Location: Hybrid working. 3 days a week in the Basingstoke office and two days home working.**
**Salary: £22,308**
**Role**:Role: Full time. The position commences on a fixed term contract for 6 months with potential that the role could become permanent.
Hours: 9am - 5:30pm (Monday to Friday)
This is a rewarding role in a supportive and quality focused office environment. You will play a key role in providing a pro-active customer focused service to customers and clients. You should have a polite and friendly telephone manner with good IT and administration skills.
**Applicants should meet the following criteria**:
- Strong customer service skills
- Happy working in a busy role where you will be making calls throughout the day
- Good IT Skills - Word, Excel etc.
- A team player
- Happy working from the company office in Basingstoke 3 days a week.
**Key duties & Responsibilities**:
- General office administration
- Provide a high-level of customer service at all times
- Undertake all relevant training when required
- Record accurate notes of all work completed on the company database
- Take part in daily and weekly team meetings
- Resolve compliance difficulties as they arise
**Job Types**: Full-time, Permanent
Pay: £22,308.00 per year
**Benefits**:
- Company pension
- Employee discount
- On-site parking
- Referral programme
- Store discount
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
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