Customer Service Administrator

5 months ago


Basingstoke, United Kingdom Momentum Security Recruitment Full time

**Customer Service Advisor**
**Location: Hybrid working. 3 days a week in the Basingstoke office and two days home working.**
**Salary: £21,400**

Role: Permanent / Full Time

Hours: 9am - 5:30pm (Monday to Friday)
- Are you seeking a permanent position_that offers long term career development? _Do you thrive in a busy and varied customer focused role?

This is a rewarding role in a supportive and quality focused office environment. You will play a key role in providing a pro-active customer focused service to customers and clients. You should have a polite and friendly telephone manner with good IT and administration skills.

**Applicants should meet the following criteria**:

- Strong customer service skills
- Happy working in a busy role where you will be making calls throughout the day
- Good IT Skills - Word, Excel etc.
- A team player
- Happy working from the company office in Basingstoke 3 days a week.

**Key duties & Responsibilities**:

- General office administration
- Provide a high-level of customer service at all times
- Undertake all relevant training when required
- Record accurate notes of all work completed on the company database
- Take part in daily and weekly team meetings
- Resolve compliance difficulties as they arise

**Job Types**: Full-time, Permanent

**Salary**: £21,400.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Work Location: In person



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