Rental Assistant
6 months ago
We are looking for a motivated person to join our rentals team.
We are a friendly, down to earth team. Rota includes weekends as standard, hours are day shift only (9am-5pm) and we shut over Christmas and New Year so you are guaranteed those days off every year.
This is a varied and fast paced role that is parts desk based and part practical, perfect for someone who is computer literate but doesn't want to be sat at a desk all day.
Your main responsibilities include:
- Taking bookings from customers
- Liaising with our valeting team and making sure the motorhomes are looking great for their hire
- Checking all paperwork and payments are up to date for their hire
- Doing check in and out of the motorhomes when the customer starts and begins their holiday
- Answering any enquiries while the customer is away (eg to talk them through how to use something if they've forgotten, or arranging repairs if something is damaged on their journey - these are often time sensitive to make sure customers make the most of their holidays so staying calm under pressure is a key skill here
As you progress you will incorporate new responsibilities including
- Liaising with marketing to maximise bookings
- Reporting to senior management and sitting in on meetings to progress the future of the department
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00-£25,000.00 per year
**Benefits**:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Every weekend
- Weekend availability
Supplemental pay types:
- Performance bonus
Application question(s):
- This role requires regular weekend shifts, please confirm you are willing to have Saturdays and Sundays as part of your regular rota.
**Experience**:
- Caravan or Motorhome: 1 year (preferred)
- Customer Service: 1 year (preferred)
- rental: 1 year (preferred)
Work Location: In person
Reference ID: Rental Assistant
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