Rental Assistant

3 weeks ago


Preston, United Kingdom Preston Caravans and Motorhomes Full time

We are looking for a motivated person to join our rentals team.

We are a friendly, down to earth team. Rota includes weekends as standard, hours are day shift only (9am-5pm) and we shut over Christmas and New Year so you are guaranteed those days off every year.

This is a varied and fast paced role that is parts desk based and part practical, perfect for someone who is computer literate but doesn't want to be sat at a desk all day.

Your main responsibilities include:

- Taking bookings from customers
- Liaising with our valeting team and making sure the motorhomes are looking great for their hire
- Checking all paperwork and payments are up to date for their hire
- Doing check in and out of the motorhomes when the customer starts and begins their holiday
- Answering any enquiries while the customer is away (eg to talk them through how to use something if they've forgotten, or arranging repairs if something is damaged on their journey - these are often time sensitive to make sure customers make the most of their holidays so staying calm under pressure is a key skill here

As you progress you will incorporate new responsibilities including
- Liaising with marketing to maximise bookings
- Reporting to senior management and sitting in on meetings to progress the future of the department

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Every weekend
- Weekend availability

Supplemental pay types:

- Performance bonus

Application question(s):

- This role requires regular weekend shifts, please confirm you are willing to have Saturdays and Sundays as part of your regular rota.

**Experience**:

- Caravan or Motorhome: 1 year (preferred)
- Customer Service: 1 year (preferred)
- rental: 1 year (preferred)

Work Location: In person

Reference ID: Rental Assistant


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