Office Administrator

3 months ago

Durham, United Kingdom Social Return Case Management Full time

Social Return is a growing, Durham-based case management company with premises near to the city centre.

Our team of case managers coordinate services and support people with complex healthcare needs and those who have survived serious life-changing injuries who are rebuilding their lives and futures. We are a small supportive team and work closely with one another to achieve positive results for our clients.

An opportunity has arisen for a part time finance administrator (3 days/week) to join our established administration team. You will assist the office manager, senior managers and case management team in a number of areas of financial and business administration, under the supervision of the office manager. This will include:

- Invoicing and payment collection process, from beginning to end; ensuring invoices are completed correctly, reconciliation between systems, sending invoice to fee payers and managing relationships with external stakeholders in collecting payments.
- Maintaining accurate and effective weekly and monthly financial reporting, working together with the office manager and senior team.
- Ensuring aged debt is kept to a minimum: regularly track overdue invoices and payment dates, chase payments and payment remittances, when necessary, reconcile invoices and deductions from payments.
- Provide monthly insight into the state of our aged debt.
- Ongoing bank reconciliation.
- To provide general administrative support, financial services and customer service to our clients, visitors, customers and colleagues.
- To maintain filing systems in a user friendly and efficient manner and ensuring all information held is kept up to date and relevant.
- Participate in month end administration and financial processes.
- Support the office manager and the senior management team on activities relating to service improvement, quality control and audit.
- Maintain a flexible working pattern to suit the needs of the service
- Ensure the office remains clean, tidy and clutter free at all times.
- Any other reasonable task requested by the office manager and senior management team which is within the post holder competence.

This is a part-time position. Preferred hours/days are 9am to 5pm; Tuesday, Wednesday and Friday, however, this is open to discussion/negotiation.

**Benefits**:

- Annual leave entitlement increases following probationary period.
- High quality in-house training.
- Excellent professional development and learning opportunities.
- Being part of a positive and supportive team.
- Modern well-equipped office base with free tea and coffee (and often other goodies)
- Company celebrations and events
- Company pension
- Free on-site parking

**Job Type**: Part-time

**Salary**: Up to £20,000.00 per year

Expected hours: No more than 22.5 per week

**Benefits**:

- Company events
- Company pension
- On-site parking
- Work from home

Ability to commute/relocate:

- Durham: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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