Business Support Officer

2 weeks ago


Durham, United Kingdom Home Office Full time

**Details**:
**Reference number**:

- 351101**Salary**:

- £28,000 - £29,400**Job grade**:

- Executive Officer**Contract type**:

- Permanent**Business area**:

- HO - Immigration Enforcement**Type of role**:

- Administration / Corporate Support
- Operational Delivery**Working pattern**:

- Full-time, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- DurhamAbout the job

**Job summary**:

- Immigration Enforcement is responsible for enforcing the government’s immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. It also aims to disrupt the organised criminal groups that exploit the vulnerable for their personal gain. Learn more on the Immigration Enforcement careers page. Learn more on the Immigration Enforcement careers page.**Job description**:
IE tackles the criminality behind organised immigration crime. Our Criminal and Financial Investigation (CFI) teams play a fundamental role in addressing immigration crime, as part of a multi-layered UK law enforcement approach. Through working closely with partners in the National Crime Agency (NCA), territorial policing and many other agencies and departments, our CFI Teams take vigorous action against those criminals that seek to benefit from illegal migration.

Working in the CFI teams is challenging and fast paced, requiring quick decision making in demanding situations. CFI undertakes a wide range of activities which support the detection, apprehension and removal of immigration offenders. Our people need to operate in sometimes difficult and pressurised environments and are required to make well balanced decisions. You would be expected to demonstrate the highest standards of professionalism and teamwork with adherence to our vision statement.

Tackling immigration crime by empowering our people, inspiring confidence and protecting communities.

The teams are comprised of specially trained immigration officers who work with corporate partners including Association of Chief Police Officers (ACPO), NCA and others, in pursuit of shared objectives.

Due to the nature of the work and the geographical area, travel by official vehicle will be inevitable and applicants must hold a valid full UK manual driving licence.

**Person specification**:
You will provide business and operational support through the provision of a range of office-based functions, in direct support of the investigators in the team as well as the Management Team within that region.

**Responsibilities**:

- Ensuring the integrity of physical and digital exhibits/material and other property through the CLUE system. Conducting regular reviews to ensure compliance with Business Assurance Standards and data quality.
- Assuming the iManager role in respect of SharePoint and MS Teams, taking on responsibility and ownership of team sites and workspaces. Managing user access and data stored within these digital locations.
- Purchasing and procurement including submission of requests to purchase and the use of Government procurement card.
- Managing the team's cars, including collation of monthly mileage data, car servicing, MOT, accident reports and general maintenance. Licence checks of official drivers.
- Managing Information from databases, spreadsheets and other locally held documentation including the maintenance of staff organograms and asset registers.
- Coordinating uniform/work wear/PPE supply and returns.
- Organising and minute taking for management/tasking meetings, including the provision of supporting documentation for attendees.
- Leading local Business Continuity Plan, archiving of case files with Knowledge Information Management Unit (KIMU), staff passes and visitor notifications, IT systems access requests and general IT now requests, accommodation issues, bulk travel bookings, event coordination.
- Undertaking intelligence checks on Home Office systems as well as (once suitably trained) wider checks through access to other databases.
- Acting as Training Liaison Officer, maintaining a record of all development activities for the team and arranging attendance at personal safety training and health check refreshers.

**Essential Criteria**
- Working and communicating effectively as part of a team.
- Being an initiative-taker with a track record of working proactively with mínimal supervision.
- Ability to research and pay close attention to detail.
- Working knowledge of the Data Protection Act and issues surrounding confidentiality of information.
- Reviewing, planning and organising workload in line with priorities and deadlines.

**Desirable Criteria**

**Licences**:

- Valid full UK manual driving licence.**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Making Effective Decisions
- Communicating and Influencing
- Delivering at Pace
- Seeing the Big Picture
- Making Effective Decisions

**Bene



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