Senior Wedding and Events Executive
3 weeks ago
We are looking for an experienced Events Planner for our client in Hythe. As a Senior Weddings & Events Executive, you will maximise revenue opportunities in the area of all weddings, leisure & corporate events by driving sales leads and increasing conversions.You will interact frequently with guests and customers, with the intention of building strong relationships and earning repeat business. You will arrange and carry out venue show rounds and maintain contact with clients for the point of booking, right thoughthe event /wedding day.
DUTIES AND RESPONSIBILITIES
- Receive and convert incoming wedding and corporate enquiries to achieve targets and maximise revenue
- Following up on all enquiries and show rounds and ultimately converting enquiries into wedding and event bookings
- Build strong relationships with customers to fully understand their needs
- Maintaining contact with clients from the point of booking the event right through the event or wedding day, finalising details and ensuring payments are up to date
- Liaising with the Operational team to ensure all event details are handed over so that service is delivered to meet and exceed requirements
- Arrange and carry out venue show rounds on a weekly basis
- KPI's will include prospecting calls, face to face meetings/venue show around and networking for new business opportunities
- Hosting FAM Trips, attending and hosting wedding fairs and any other networking and events to promote the venue and event spaces
- Proactively researching and analysing competitor information, local press leads and exploring all new opportunities to create sales activity in order to grow the wedding and events business
- Building good relationships with external wedding suppliers ensuring the supply of their goods and services meet the requirements of the clients, and charges are passed on accordingly
SKILLS, CAPABILITIES, AND KNOWLEDGE
- A minimum of 2 years wedding or events experience is essential for this role
- Excellent communication skills, face to face and also written and oral
- Strong ability to work as part of a team, demonstrate initiative, solve problems independently and supervise others
- Carrying out all administration including producing function sheets, menus and table plans Passion for high-quality work and attention to detail
- Excellent interpersonal skills to deal with challenging situations and relationships with clients
- Knowledge of the hotel property management systems including but not limited to Opera
- Demonstrated previous experience working in the Conference and Events industry
**Benefits**:
- 28 days annual leave inclusive of bank holiday, rising with length of service
- Comprehensive training and development opportunities
- Enhanced Sickness, Maternity and Paternity Policie
- Access to a 24-hour counselling line through a Healthy Extras Scheme
- A great working environment with lots of social activities and exceptional discounts
- Company Pension and many more length or service-related rewards and Benefits
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