Bank Health Records Library Clerk

1 week ago


Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

We are looking for a physically fit and motivated Warehouse Clerk to join our friendly and busy team within the Medical Records Warehouse.

IT skills are desirable though not essential.

**Shift patterns for the role are as follows**:
10.00-18.00, 11.00-19.00, 12.00-20:00, 14.00-22:00

**Evening shifts will be considered and these are as follows**:
17.00-22.00, 18.00-22.00

Maintaining patient confidentiality is imperative within the role.

Main duties will include delivering high volumes of patient records to various departments around the Hospital adhering to the Health Records delivery schedule.

There will be an expectation to retrieve and file case notes accurately and in a timely manner as well as the ability to work under pressure both independently and as a team player.

Good attention to detail and excellent communication skills are essential throughout the role and a confident manner is needed when actioning telephone requests and helpdesk enquiries.

You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care.

We have a positive and vibrant working atmosphere, We are proud of our investment in our staff both in terms of developing potential career skills and valuing people.

Why work with us
- Pulling and filing of case notes within the Health Records Library.
- Tracering, sending and delivering case notes in Medical Records boxes/bags.
- Delivering and collecting case notes from various pick up points throughout the hospital.
- Moving boxes of records to dispatch areas.
- Answer and action requests from the A&E telephone.
- Cover the service desk and action requests.
- Locating misfiled notes within the Records Library.
- To maintain accuracy when pulling and filing case notes within the Health Records Library.
- To maintain confidentiality at all times.



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