Customer Service Administrator- Carlisle
3 weeks ago
**Customer Service Administrator (Temporary with potential to become Permanent)**
**Based at Kingmoor, Carlisle**
**37 hours per week | Salary £23,500**
**Is this you**:
- **Passionate** about delivering **a great customer experience** whilst supporting administrative needs of the business
- Enjoy working as (and being part of) **a team**:
- Have an **eye for detail**; you endeavour to get it ‘**right first time’**:
- Take **ownership for your customers’ issues** and get satisfaction from seeing them through to resolution
- **Well organised** in how you approach your work, and **able to meet deadlines**
**Do you have**:
- Experience in an administration-type role
- Experience in a customer-service environment
- Good IT skills in Microsoft products (Word, Excel, Outlook etc)
**Role Purpose**:
Provide customer service support to the Cumbria Waste Recycling (CWR) customer base; building relationships with customers (and colleagues) to achieve goals; delivering a great customer experience whilst balancing and supporting the administrative needs of the business. Carry out a range of administrative tasks that will support the Customer Service Team Leader, RCV Transport and Sales teams.
**37 hours per week**
**For a copy of the full role profile or Application form**:
Please call 01228 822101
**Job Types**: Full-time, Temporary
**Salary**: £23,500.00 per year
**Benefits**:
- Additional leave
- Company pension
- Cycle to work scheme
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Application question(s):
- Do you have GCSE Qualifications in English and Maths
**Education**:
- GCSE or equivalent (preferred)
Work Location: In person
Reference ID: SR/Customer Service Admin
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