Billing Controller
6 months ago
**Contract**: Permanent
**Hours**: Full time, 37.5 hours per week
**Based**: Colchester - Hybrid working upon successful completion of training.
**Salary**: Depending on experience
Do you share our values of Caring, Passionate and Teamwork? Are you looking to develop your career within a multi award winning organisation committed to supporting your development? Join Care UK as a Billing Controller.
We are looking for people to make a difference to residents’ lives every day. When you join Care UK, you’ll be joining a team who share the same values: caring, passionate and teamwork. You’ll have a strong desire to help people and put residents at the heart of everything you do.
**The Role**
- To provide efficient and accurate Billing for all our customers.
- Raising invoices for Residential customers including Contract, Local Authority, and privately funded beds.
- Maintain positive and effective relationships with divisional and finance stakeholders, in addition to Care Home colleagues.
- Ensuring the accuracy of customer accounts and ensuring all balances reflect the latest transactions.
- Ensuring transaction processing is performed in the most efficient manner.
- Reconciliation of all invoices raised.
- Liaising with customers (including residents relatives) to resolve any account queries to mutually acceptable outcomes.
- Assist the Credit Controller in monitoring sales ledger balances and in resolving account problems to ensure timely settlement of debts due to the company.
- This list of key responsibilities is not exhaustive, and the post holder may be required to undertake other relevant and appropriate duties as reasonably required.
**Here's what you can benefit from working with Care UK**:
- Wagestream - access your wages at any-time.
- Career development, training, and access to ongoing training and development schemes.
- Hundreds of online and in-store discounts.
- Annual purchase holiday scheme.
- Wellbeing support.
- Long service awards.
- GEM Awards - we recognise colleagues who go the extra mile.
- Award Winning Care Provider.
- Pension Contribution.
- Hybrid Working.
**Requirements**:
- An appreciation of the impact of billing on the customer.
- Experience of managing time effectively, meeting objectives and deadlines.
- Experience in a data entry/administrative capacity.
- Experience providing excellent customer service.
- A strong working knowledge of MS Office - specifically Excel.
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