Senior Communications Executive

4 months ago

Dover, United Kingdom Port of Dover Full time

The Port of Dover is closing the gap every day between the UK and the world by connecting trade, travel, visitors and communities locally-globally, collaborating with local and international partners to create a more seamless, sustainable and tech-enabled port. As the UK's busiest international ferry port and a vital gateway for the movement of people and trade, Dover handles £144 billion of trade per year, 33% of UK trade in goods with the EU and welcomes over 11 million passengers. Dover is also an award-winning cruise port, delivering world class travel and visitor experiences to the most prestigious cruise lines.

With a growing and diversifying cargo business operating from state-of-the-art facilities, a brand-new marina which is a major feature of the exciting waterfront development, and opportunities for further expansion in the future, Dover's proud history dating back 400 years has a new modern twist.\"

**Job Summary**

As Senior Communication Executive you will be responsible for delivering, growing and protecting a positive, dynamic and professional corporate image of the Port of Dover Group and its vision, as well as specifically its ferry and cargo business streams through media relations, public relations, and public affairs activities.

Duties of the Senior Communications Executive (but not limited to)
- Foster strong, positive and trusting relationships with relevant journalists. This also includes shared responsibility for the running of the Press Office.
- Cultivate positive relationships with media/PR contacts in other relevant organisations (e.g. ferry companies, shipping lines and statutory authorities etc), working collaboratively to maximise mutually beneficial publicity.
- Produce and execute, in conjunction with the relevant business leads, an annual PR plan for the ferry and cargo businesses setting out the objectives, key messaging and activity.
- Prepare and issue press releases and features, working collaboratively with colleagues in the Marketing & Corporate Affairs Teams to coordinate supporting activity (e.g. internal and social channels).
- Produce and execute tailored plans for key getaways and periods of operational stress, leading our comms work with the ferry operators to protect and enhance reputation.
- Act as lead coordinator for crisis communications, being responsible for the media on-call team and ensuring regular training and adequate rostering.
- Attend external meetings and events (e.g. Discover Ferries) as directed by your manager.

**Skills and Qualifications**
- Degree or equivalent professional qualification in a related area
- Evidence of continuing professional and personal development
- Track record of contributing to and delivering communications for a national business, infrastructure provider or projects of national importance
- Strong understanding of communications and media management
- Ability to manage difficult stakeholder relations and difficult communication issues (including crisis communication)
- Proven ability to produce and effectively deliver communication materials.
- Track record of using various communication channels and delivering successful campaigns with positive results

**Benefits**:

- 5 weeks annual leave + bank holidays (pro rata)
- Generous contributory pension scheme
- Discretionary annual bonus scheme
- Private Health Care
- Life assurance
- Employee assistance programme
- 3rd party discounts
- Cycle to work scheme
- Benefits and reward platform
- Free Parking
- Employee volunteering scheme

We value the unique differences that each of our colleagues bring to work every day and are committed to creating an environment where everyone is looking after each other and respected, included and able to perform at their best.

We are happy to discuss flexible working where possible.

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