Resident Advisor X 2

2 months ago

Huntingdon, United Kingdom Huntingdonshire District Council Full time

Huntingdonshire District Council (HDC) is passionate about providing high-quality services to our communities, residents and businesses. This means we must employ and retain the most talented and dedicated people.

Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking local authority whose residents are at the heart of our decision-making.

At HDC we want to employ staff who embody our **icare** values (**Inspiring, Collaborative, Accountable, Respectful, Enterprising**), all of which support our ultimate purpose of putting our customers first.

**Job details**:
An exciting opportunity has arisen within the Resident Advice and Information Team for two enthusiastic, passionate and conscientious individuals to work directly with our customers as part of the Resident Advice Team.

**About the role**:
The council is committed to improving the quality of life of our residents and we believe that we are able to do this in many ways. Customers contact the council for many reasons, and it is important that we use this opportunity to ensure that they are aware of the many offers of help and support that are available to them.

We want to be able to identify when a resident is at risk of a crisis situation and react effectively and appropriately to prevent an escalation. Residents may have heard about the service directly or been referred and once in contact, it is an opportunity to understand what the issues are that need to be tackled, agree a set of solutions and act upon them. Remaining in regular contact with your caseload, you will liaise with internal and external services and organisations. You will complete and submit referrals, share information in line with our procedures, and complete performance data so the effectiveness of the interventions can be monitored.

**About you**:
We are looking for enthusiastic, patient and sympathetic individuals who are keen problem solvers. You will be understanding and have excellent communication skills ensuring that the customer feels at ease and is encouraged to engage in the support that is being offered. Able to work as part of a team on a flexible rota as well as be able to work independently and make recommendations based on the information that you have available.

Recognising the importance of personal data, you will share information appropriately and in line with the procedures that we have in place as well as have the confidence to raise concerns when you believe there may be a risk. An individual who genuinely cares about making a difference and improving the outcomes for the residents that you are working with. The team is based at Pathfinder House, Huntingdon alongside CAB and you will be required to work from the office 5 days a week to enable closer working relationships with internal services as well as being able to participate in face-to-face meetings and appointments.

*** [PDF, 0.2MB]

**Apply**:
The closing date is **11 April 2024 midnight** and interviews will be held on Monday 15th April 2024.

**Please note that the official closing date is as above, and will be the correct date. Some third-party websites may have different dates. Please refer to the HDC website for the official closing date to ensure you do not miss out on applying.**

**Working for the council**:

  • Customer Service Advisor

    2 months ago

    Huntingdon, United Kingdom Huntingdonshire District Council Full time

    Huntingdonshire District Council (HDC) is passionate about providing high-quality services to our communities, residents and businesses. This means we must employ and retain the most talented and dedicated people. Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns...

  • Claims Advisor

    1 week ago

    Huntingdon, United Kingdom Infinity Recruitment Consultancy Ltd Full time

    Are you an experienced telephone based customer service advisor seeking a customer focused role Monday to Friday with no weekend work? Do you have strong telephone based customer service experience? Our client with offices based in Huntingdon is seeking an empathetic and experienced Customer Claims Advisor to join them on a permanent basis working Monday...

  • Occupational Health Advisor

    2 days ago

    Huntingdon, United Kingdom Occupational Health Staffing Limited Full time

    Job Ref:SG-714 Occupational Health Advisor Location:Huntingdon, Cambridgeshire **Job Type**:Full time Permanent -Mon-Fri 37.5 per week (8am - 4:30pm) Occupational Health Staffing are looking to recruit an Occupational Health Advisor in Huntingdon, Cambridgeshire on a full time Permanent basis 37.5 per week (8am - 4:30pm) with weekly travel 1-2 days a week...

  • Food & Beverage Team Member x 2 - Huntingdon

    3 weeks ago

    Huntingdon, United Kingdom The National Trust Full time

    Food & Beverage Team Member x 2 - Huntingdon Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us.   We’re looking for two Food and Beverage Team Members to join us at Houghton Mill. In this role, you’d be making a...

  • Senior Service Advisor

    1 month ago

    Huntingdon, United Kingdom Octane Recruitment Full time

    **Senior Service Advisor Vacancy - Huntingdon** **Salary**: £30,000 Basic OTE £34,000 and company benefits **Working hours**: Monday to Friday, 8.00am - 5.00pm **OC13549** My client is recruiting for an experienced Service Advisor to join their dealership in the Huntingdon area. Fantastic benefits package that includes: - Competitive starting salary -...

  • Customer Service Advisor and Receptionist

    5 days ago

    Huntingdon, United Kingdom Artisan Care Group Full time

    We are seeking a well-organised, enthusiastic and dedicated individual to join our friendly, award-winning team as Customer Service Advisor / Receptionist. **ABOUT THE ROLE** This is a varied role covering both the reception function of the care home and also dealing with sales and customer service. The main responsibilities of the role are: - Greeting...

  • Customer Booking Advisor

    2 months ago

    Huntingdon, United Kingdom 1st Choice Recruitment Full time

    Customer Booking Advisor £22,000 with an OTE of £30,000 Huntingdon Full Time Permanent I'm currently recruiting for 2 customer booking advisors to join my client aftersales team. This is an exciting opportunity to join my client based in Huntingdon. Within the role of Customer Booking Advisor, Key responsibilities include, but not limited to: -...

  • Installation Support Advisor

    3 weeks ago

    Huntingdon, United Kingdom Point Professional Recruitment LTD Full time

    Our established and affluent client are seeking for an experienced Installation Support Advisor to join their vibrant team based in Huntingdon. The successful Installation Support Advisor will have a combination of experience within installations, warranty, and customer care. The Installation Support Advisor must have attention to detail and have a ‘can...

  • Installation Support Advisor

    2 weeks ago

    Huntingdon, United Kingdom Point Professional Recruitment LTD Full time

    Our established and affluent client are seeking for an experienced Installation Support Advisor to join their vibrant team based in Huntingdon. The successful Installation Support Advisor will have a combination of experience within installations, warranty, and customer care. The Installation Support Advisor must have attention to detail and have a ‘can...

  • Personal Advisors

    2 weeks ago

    Huntingdon, United Kingdom Cambridgeshire County Council Full time

    About the role Would you like the opportunity to make a real difference, to help and support young people on their journey to adulthood? Are you empathetic and tenacious? If yes, then we want to hear from you. Leaving care can be a challenging time for young people. We are looking to recruit Personal Advisors within the corporate parenting service. Our...

  • Personal Advisors

    2 weeks ago

    Huntingdon, United Kingdom Cambridgeshire County Council Full time

    About the role Would you like the opportunity to make a real difference, to help and support young people on their journey to adulthood? Are you empathetic and tenacious? If yes, then we want to hear from you. Leaving care can be a challenging time for young people. We are looking to recruit Personal Advisors within the corporate parenting service. Our...

  • Customer Claims Advisor

    6 days ago

    Huntingdon, United Kingdom Staffline Full time

    **Customer Claims Advisor - in Huntingdon PE29** Our client, a leading UK Insurance Restoration business who help those that have suffered losses caused by events such as fire, flood, accidental damage and storm are recruiting for a Customer Claims Advisor - Employment Type: Permanent - Location: Huntingdon PE15 - Various Shift Patterns - Salary:...

  • HR Advisor

    2 months ago

    Huntingdon, United Kingdom 1st Choice Recruitment Full time

    HR Advisor (Experienced) £14.36 - £17.44 per hour Temporary initially 2 months Huntingdon Monday - Friday 37 hours per week Our client is looking for: - Someone experienced who can pick up employee relations casework. - CIPD Level 3 1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.

  • Installation Support Advisor

    1 week ago

    Huntingdon, Cambridgeshire, United Kingdom Point Recruitment Full time

    Our established and affluent client are seeking for an experienced Installation Support Advisor to join their vibrant team based in Huntingdon. The successful Installation Support Advisor will have a combination of experience within installations, warranty, and customer care. The Installation Support Advisor must have attention to detail and have a ‘can...

  • Campsite Assistant X 2

    5 days ago

    Huntingdon, United Kingdom National Trust Full time

    We are looking for a Campsite Assistant. Day to day, you will support the delivery of an enjoyable outdoor holidays experience for our visitors. **Contract**:Fixed term contract until 04-Nov-2024 **Salary**:£10.78 per hour Internally you'll be known as a Outdoors Holidays Operation Assistant. **What it's like to work here:This vacancy is included in a...

  • Customer Service Advisor

    3 days ago

    Huntingdon, United Kingdom Cambridge Regional College Full time

    **Cambridge Regional College **have an exciting opportunity for a Customer Service Advisor o join our Careers and Personal Guidance team at our Cambridge & Huntingdon Campuses. You will join us on a part time basis and in return you will receive a salary of between **£22,169 - £22,724 pro rata per annum, plus staff benefits.** **Cambridge Regional...

  • Call Centre Advisor

    2 days ago

    Huntingdon, United Kingdom Centrado Full time

    **Job Title**: Call Centre Advisor **Location**:Fenstanton** **Salary**: £23,358.00 per annum **Job Type**: Full Time **Hours**: 37.5 hours per week, Monday to Friday, 8.30am - 4.30pm Centrado Trading Limited is a progressive UK company that supplies materials to the picture framing industry. We are recruiting for an outstanding individual who is...

  • Cctv Monitoring Centre Operator

    2 months ago

    Huntingdon, United Kingdom Huntingdonshire District Council Full time

    Huntingdonshire District Council (HDC) is passionate about providing high-quality services to our communities, residents and businesses. This means we must employ and retain the most talented and dedicated people. Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns...

  • Parts Advisor

    4 days ago

    Huntingdon, United Kingdom Chassis Cab Ltd Full time

    Chassis Cab is a family run business that holds the award winning DAF Truck franchise for East Anglia. Chassis Cab aims to provide our customers with a first class, reliable service, which reflects our standing as market leader as a main dealer for the supply of DAF Truck and in the provision of a second to none after sales. **Your key...

  • Cleaner X 2

    1 month ago

    Huntingdon, United Kingdom Kemp Services Ltd Full time

    **Huntingdon PE29 - welfare cleaning - START ASAP** We are looking for 2 switched on, experienced cleaning ops to take on cleaning the welfare facilities in various buildings for our client. This role is 4 weeks initially but may go on longer. **Days** - Monday to Friday **Times** - 16:30-19:30 **Rate** - £11.25 p/hr as a Kemp Services employee, paid...