Installation Support Advisor

4 weeks ago


Huntingdon, United Kingdom Point Professional Recruitment LTD Full time

Our established and affluent client are seeking for an experienced Installation Support Advisor to join their vibrant team based in Huntingdon. The successful Installation Support Advisor will have a combination of experience within installations, warranty, and customer care. The Installation Support Advisor must have attention to detail and have a ‘can do’ attitude with the want to drive the team forward. Are you the Installation Support Advisor that I am looking for? If so, please do not hesitate to apply today. Responsibilities Managing client telephone calls (incoming & outgoing) to agree on & confirm installations/warranty site visits.Planning and checking orders & parts to ensure the Installation goes smoothly.Delegating & actioning tasks to ensure the relevant people understand the project.Compiling of project information for the company's site operatives containing all relevant paperwork & information required on site.Usage of company bespoke softwarePhysical product checksTechnical understanding of the product rangeSkills / Experience Suitable for an experienced, people & process focused individual. Empathic with the ability to read and understand complex installations for our clients.Highly organised with a curious mindStrong communication skills and client managementTeam player and able to enhance a team.Practical problem solvingGood eye for detailEfficient & proactiveComputer literate with a desire for organisation and structureWorking hours and payMonday to Friday 09:00 – 17:00 (flexible) £25,000 per annum.Benefits Cycle to work scheme.Employee discountHealth & wellbeing programmeReferral programmeSick payA contributory pension schemes.Private health insurance scheme28 days holiday per year including bank holidays (plus 2 additional days on Christmas Eve & New Year's Eve)Additional Leave Purchase Scheme (available to purchase up to a further 5 days)Free on-site parkingCompany & social eventsCashback healthcare



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