Cctv Monitoring Centre Operator

1 week ago


Huntingdon, United Kingdom Huntingdonshire District Council Full time

Huntingdonshire District Council (HDC) is passionate about providing high-quality services to our communities, residents and businesses. This means we must employ and retain the most talented and dedicated people.

Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking local authority whose residents are at the heart of our decision-making.

At HDC we want to employ staff who embody our **icare** values (**Inspiring, Collaborative, Accountable, Respectful, Enterprising**), all of which support our ultimate purpose of putting our customers first.

**Job details**:
Huntingdonshire District Council is seeking to recruit a CCTV Monitoring Centre Operator to work in its Shared Service with Cambridge City to monitor and physically operate public CCTV cameras for public safety, and to detect and deter crime and disorder.

This is a fixed-term contract for twelve months of 22 hours per week within the team to cover all periods of operations. Your shifts will be a variation of nights and days consisting of 2 x 12-hour shifts, including weekends based out of our offices in Huntingdon.

The shared service team also operates the Out Of Hours (OOH) emergency call handling service to the public for both councils on evenings and weekends. A Lone Worker monitoring service and keyholding services are planned for future growth.

Working closely with Cambridgeshire Police on incident management, other clients and partner agencies with the aim to make the areas of coverage safer for the public, while respecting their right to privacy.

Handling and dealing sensitively with members of the public who may be experiencing an emergency situation, calling OOH emergency lines requires a calm, compassionate, understanding but practical attitude to positively assist and or advise as required.

The role can be exciting and demanding at times during emergencies and requires a cool professional and calm approach to situations that can vary greatly.

When required, staff assist police and others to download data for potential evidence or prosecution purposes whilst maintaining strict confidentiality at all times.

This role is within a 24/7 operation and you will be operating on a two-day week of 12-hour shifts with a minimum of twelve hours rest between shifts, (One-hour rest break required per shift). A shift premium is paid for this role which is included in the advertised salary.

It is essential that a full driving licence is held with desirable criteria of previous security experience. On-the-job training for several months is then conducted for successful applicants.

**View the **job description** [PDF, 0.6MB]**.**

**Apply**:
The closing date is **9am 9 May 2024**

**Please note that the official closing date is as above, and will be the correct date. Some third-party websites may have different dates. Please refer to the HDC website for the official closing date to ensure you do not miss out on applying.**

**Working for the council**:


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