Retail Sales Support

6 months ago

Theale, United Kingdom Westcoast Group Full time

**Retail Sales Support**

**What is the role?**

You will also support the continuous growth of the retail accounts, assisting with promotional set ups and monitoring, identifying any new opportunities and relaying these back to the Account Managers or acting on these yourself where possible, building strong relationships across the accounts base and pro-actively keeping account contacts updated with any relevant information about stock or new setups. Developing relationships with key vendor contacts is also an important part of continually improving operational function and optimising opportunities.

**How will you do this?**
- Work proactively with the respective Retail Account Manager / Retail Account Director and appropriate vendor and retailer personnel to optimise opportunities within the designated accounts.
- Monitoring and analysis of weekly stock and sales
- Co-ordinating and maintaining pricelists.
- Take responsibility for and manage in conjunction with relevant colleagues the efficient operation of all aspects of the respective retailer accounts:

- Maximising the profitability of the account portfolio
- Product set up and maintenance.
- Analysing retailer intake plans and forecast planning.
- Monitoring and control of all promotional activity
- Effective handling of retailer debit notes
- Understanding and help in the managing of the returns process.
- Help manage the product and promotion set up process in line with the relevant internal and retailer teams.
- Coordination and communication with manufacturer personnel
- Manage and co-ordinate the set-up of new products and promotions whilst ensuring the smooth transition month on month of ongoing established product ranges.
- Management of ad hoc activities relevant to the role as required.

**Is this the role for you?**
To be successful in this role you will have some of the following skills and experience and the desire to develop in other areas:

- Previous sales support or supply chain roles (experience of working within an FMCG or IT/electronics industry is desirable but not essential)
- Excellent communication skills at all levels
- Target driven
- Analytical and organised
- Understanding of supply chain processes within retail is desirable
- Team player but also able to self-motivate and work unsupervised
- Good knowledge of excel - ideally familiar with V-lookups & Pivot tables

**What will we do for you?**
This is an excellent opportunity to develop your knowledge and understanding of the IT industry, build a career with a Sunday Times Top Track 100 business and develop strong, long standing industry relationships. We believe that people are our most important asset and it’s important to reward and recognise their contribution, whether that’s through incentives, progression, or development opportunities. As well as a competitive salary we can offer:

- Full training and on-going Learning and Development support, with excellent career progression
- Funded NVQs or Apprenticeships, work-based studies and professional qualifications
- Westcoast Wellbeing - including full EAP services, access to mental health counselling, virtual GP, Physiotherapy and Perks and Rewards
- Life Insurance
- Enhanced family leave policies
- Staff Purchases - Discounted IT, electronics, mobiles, and accessories
- Mobile phone contract discounts
- Employee referral bonus scheme
- Eye care scheme
- Cycle to work scheme.

**Job Types**: Full-time, Permanent

**Salary**: Up to £28,000.00 per year

**Benefits**:

- Canteen
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Theale: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

Reference ID: Retail Sales Support

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