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Customer Service Advisor

4 months ago

Oswestry, United Kingdom Travail Employment Group Ltd Full time

Oswestry

Permanent and Temporary to Permanent opportunities

Positive working environment

Full Training Provided

Monday to Friday/9-5

£10.57 to £11.32 per hour + 33 days holiday + Private Medical Insurance + 4.8% pension contribution

A Customer Service advisor with expert communication skills is required to start within a well-known professional company with a fantastic working environment. Our client offers clear progression, positive employee engagement and excellent employee benefits including bonus payments, general insurance discounts and cashback rewards. The ideal Customer Service Advisor will be a confident and clear communicator who's personality can deliver a first-rate service to their customers.

**Main duties of a Customer Service Advisor will include**:

- Deliver a first-class service to customers over the phone
- Input customer personal details onto a bespoke system
- Capture medical history through open questioning
- Deal with incoming queries and provide correct and factual information

The ideal Customer Service Advisor will have the following skills and attributes:

- Be a clear and open communicator
- Have a warm and friendly telephone manner
- Have previous experience in a customer service environment
- Is able to show empathy and compassion when required
- Excellent listener and high attention to detail
- IT literate

To Apply

This vacancy is advertised by Travail Employment Group who are acting as an Employment Business.

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