Customer Service Advisor

3 months ago


Leeds, United Kingdom Verve People Full time

Customer Service Representative

**Duties**:

- Provide exceptional customer service to clients in the financial services market
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Assist customers with account inquiries, transactions, and product information
- Market financial services and products to potential customers
- Analyze customer needs and recommend appropriate solutions
- Process customer requests, including account updates, payments, and transfers
- Maintain accurate customer records and documentation
- Collaborate with team members to ensure customer satisfaction

**Experience**:

- Previous experience in a customer service role preferred
- Knowledge of financial services and products is a plus
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively

If you are passionate about providing exceptional customer service in the financial services industry, we want to hear from you Join our team as a Customer Service Representative and help us deliver outstanding support to our valued clients.

Please note that this position may require occasional evening or weekend availability.

To apply, please submit your resume and cover letter detailing your relevant experience.

**Job Types**: Full-time, Temporary contract
Contract length: 2 months

**Salary**: £18,104.00-£19,328.00 per year

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Leeds, West Yorkshire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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