Lung Function Admin Assistant

1 month ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 2

**Main area**
- Administration and Clerical
- **Grade**
- Band 2
- **Contract**
- Permanent
- **Hours**
- 37.5 hours per week (3 X full time posts available. Monday to Friday.)
- **Job ref**
- 164-4596031-A**Site**
- QMC and City Hospital
- **Town**
- Nottingham
- **Salary**
- £20,270 - £21,318 £20270-21318
- **Salary period**
- Yearly
- **Closing**
- Today at 23:59Job overview

An exciting opportunity has arisen to work in the Lung function department at Nottingham University Hospitals. We are looking to employ people to work on either or both our main sites at City & QMC.

As an Admin assistant you will work as part of a team to support the administration processes in Lung Function. You will promote the smooth and efficient performance of the services and make a direct, positive contribution to the work of the team.

Main duties of the job

You must be able to undertake general office duties and be confident in receiving telephone calls and dealing with staff and patients face to face.

Previous experience of working in a hospital setting would be an advantage.

Working for our organisation

We offer a wide range of care and pride ourselves on our efficient and quality service.

We have a management team that is supportive, innovative and proactive in ensuring we offer a high quality service. We are keen to encourage developments in line with Trust policy and working in new ways. We recognize responsibility to ensure that staff are developed and stimulated within their environment in order to achieve vision and deliver care that reflects the values and behaviors of the team.

Detailed job description and main responsibilities

In addition to the summary below you need to familiarise yourself with the full job description and person specification documents attached to this advert.

You will be responsible for high quality administration support to the Lung Function team.

You will need to demonstrate excellent time management and organisational skills, as well as being a hard working team player who works well under pressure and has an approachable manner.

Person specification

Training and Qualifications

Essential criteria
- Educated to GCSE equivalent with grade C or above in Maths & English
- NVQ Level 2/3 in administration/Customer Service or equivalent

Experience

Essential criteria
- Previous administration experience
- Use of IT systems
- Evidence of team working
- Clerical experience including photocopying, filing dealing with confidential information with sensitivity and discretion

Desirable criteria
- Use of NHS computer systems e.g. Medway PAS, Winscribe and WEBHISS/Medical Office

Communication and Relationship Skills

Essential criteria
- Ability to communicate effectively with different audiences
- Ability to communicate complex information in a clear manner
- Recognises own role as part of an effective team
- Able to present a friendly, helpful and professional image when liaising with a range of individuals including patients and senior managers internal and external to the trust

Analytical & Judgement Skills

Essential criteria
- Exercise use of initiative, judgement and decision making skills
- Demonstrate problem solving skills
- Accuracy and attention to detail
- Understanding of the importance of confidential or sensitive information

Planning and organising skills

Essential criteria
- Able to work independently, using own initiative
- Able to recognise when to escalate issues appropriately and who to escalate to
- Demonstrates prompt timekeeping and good attendance at the workplace

Physical Skills

Essential criteria
- Frequent use of VDU equipment
- Frequent sitting at a keyboard

Other requirements specific to role

Essential criteria
- Flexibility and adaptability to ensure workloads are achieved and service requirements are met at all times.
- Flexibility to work across the 2 campuses
- _________________________________________

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

ID and Right to work checks: NUH authenticate all ID and right to work documentation such as passports, visa’s and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check a

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