Customer Service Executive

1 week ago


Morley, United Kingdom Jo Holdsworth Recruitment Full time

**Job Role**

**Responsibilities**
- Answer inbound calls in a timely and friendly manner.
- Evaluate problems and complaints of the callers and provide proper solutions to them.
- Responsible for resolving customer's queries.
- Knowledge around product and service information.
- Record keeping of customer's queries/feedback whilst holding a conversation via the telephone.
- Make relevant notes from customer interactions.
- Manage & update customer databases.
- Advise about products and services.
- Boost customer loyalty by offering a proper experience over the phone.
- Work in a fast-paced environment to ensure excellent customer service is provided.

**Experience, skills set and/or qualifications required**
- You need to be the type of person who goes the extra mile to support customers. A willing attitude is very much appreciated by the team.
- Computer literate - you will be working between two screens, but training can be provided.
- Ability to control a conversation whilst updating the database. The most important factor is being able to hold a good quality conversation.
- Flexibility.
- Customer service experience is desired but not essential.
- Have very good written English and communication skills.
- Confident using the phone.
- Ability to problem solve under pressure.
- Have an excellent eye for detail

**Hours**:37.5 hours 5 days over 7. The hours are on a shift basis and complete flexibility is required. Their standard shifts Mon to Fri are between 8am and 8pm however you would be expected to complete a late shift between 12 noon to 8pmeach week. Weekend hours are Sat 9 to 5.30 and Sun 10 to 4. You will need to work at least one weekend day per week.

**4-weeks training period - 2 Week Classroom and 2 week on the job support**

Monday - Friday 9-4pm for 1st 2 weeks

Shift patterns are confirmed during training

**Hourly rate**: £9.53 per hour plus accrued holidays
- (Jo Holdsworth Recruitment - Recruitment Agency)_



  • Morley, United Kingdom Jo Holdsworth Recruitment Full time

    These temporary roles have the potential to become permanent and are working for a well-established Morley-based employer, a successful leader in its sector. They are looking for Customer Service Executives to start immediately, for an initial 3-month period but these will extend and can become permanent. The role will be site-based for training and then...


  • Morley, United Kingdom Jo Holdsworth Recruitment Full time

    These temporary roles have the potential to become permanent and are working for a well-established Morley-based employer, a successful leader in its sector. They are looking for Customer Service Executives to start immediately, for an initial 3-month period but these will extend and can become permanent. The role will be site-based for training and then...


  • Morley, United Kingdom Post Recruitment Ltd Full time

    Customer Service & Administration Executive **Salary**: £20,033 per annum Holiday: 20 Days + Bank Holidays Monday to Friday office hours Overall Job Purpose - To provide exceptional levels of customer service, delivering a market leading customer experience and administrative support. - Reporting directly to the Customer Service Manager you will be...


  • Morley, United Kingdom Jo Holdsworth Recruitment Full time

    **Job Role** **Responsibilities** - Dealing with a range of queries surrounding the companies app launch. - Offer troubleshooting support to customers. - Answer inbound calls in a timely and friendly manner. - Evaluate problems and complaints of the callers and provide proper solutions to them. - Responsible for resolving customer's queries. - Knowledge...


  • Morley, United Kingdom CLD Recruitment Full time

    My client is one of the UK's leading manufacturers with distribution center's throughout the UK who are currently seeking a passionate Customer Service rep to join a busy vibrant customer service team. **Responsibilities**: - Receiving & placing customer orders - Handling customer complaints coordination & resolution - Processing returns in line with...


  • Morley, United Kingdom Equals One Full time

    **Customer Service Administrator** Full Time, Permanent Competitive salary Morley, Leeds Established since 1953, our client has become one of the leading UK suppliers of standard and special industrial fasteners, built on service, quality and knowledge with staff having over 40 years' experience in the fasteners industry. Due to growth within the...


  • Morley, Leeds, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service RoleWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to the operational success of our store.Key Responsibilities:Provide service and support to customers, ensuring a...


  • Morley, United Kingdom ST Selection Full time

    **Company** - Leading construction services company **Job Title** - Hire Controller/ Customer Services **Location** - Morley **Hours** - 8am-5pm Mon-Fri **Salary** - £23-25K + bonus We have and exciting opportunity for a Customer Service Advisor to work for a national company that supply equipment and services into the construction industry. The client...


  • Morley, United Kingdom West Riding Recruitment Full time

    **Customer Service Coordinator** I’m absolutely delighted to be recruiting for my Client based in Leeds, LS27 for an experienced Customer Service Coordinator. This is a great opportunity for someone who has impeccable Customer Service skills, attention to detail and quite happy being hands on, nipping out to the Warehouse to help get Customer orders...


  • Morley, Leeds, United Kingdom beBee Professionals Full time £22,000 - £28,000

    In beBee Professionals, we are seeking an experienced Customer Service Representative to provide exceptional support to our customers in Morley, United Kingdom. As the first point of contact, you will handle incoming calls, emails, and chat queries efficiently and effectively.Job ResponsibilitiesProvide accurate information regarding products and...


  • Morley, Leeds, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals, we are committed to providing an exceptional customer experience. As a Customer Service Representative, you will play a vital role in achieving this goal. Your primary responsibilities will include:Key Responsibilities:Providing support and service to customers.Participating in all aspects of the operational workflow.Collaborating...


  • Morley, United Kingdom The Recruitment Co Full time

    **Customer Service Advisor based in Morley (working from home after 3 weeks)** **£9.89 per hour - paid weekly every Friday** **Temp to Perm** **Start Date: Immediate starts available!** **Our client is a well known parcel distributor and this role involves working within their Depot's Customer Service Hub** **What will you be doing?**: - Inform customers...


  • Morley, United Kingdom Greenbean Full time

    **Digital Customer Advisor - £22,000 + Bonus + Benefits** Do you want to work for a company that cares about your work-life balance and offers hybrid working? Our contact centre in Leeds is at the heart of our business. It’s where we connect directly with our customers via phone or webchat, providing excellent customer service all the while. We’re...


  • Morley, United Kingdom West Riding Recruitment Full time

    **Customer Service Coordinator** This is a great opportunity for someone who has impeccable Customer Service skills, attention to detail and quite happy being hands on, nipping out to the Warehouse to help get Customer orders ready for collection at busy periods. It would be beneficial to come from a wholesalers/parts background however this is not...


  • Morley, Leeds, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Job Overview:We are seeking an experienced Customer Service Representative to join our retail team in Morley. The successful candidate will be responsible for providing exceptional customer service, managing cash transactions, and maintaining the store's visual presentation.Responsibilities:* Greet and assist customers with product selection* Provide product...


  • Morley, United Kingdom JHE & Partners Full time

    JHE & Partners are pleased to be working with a great client based in South of Leeds as they look to recruit an experienced Customer Service Administrator. This is a permanent opportunity and is a great time to be joining the business as they continue togrow. Administration duties include; - Processing sales orders and ensuring accuracy at all times when...


  • Morley, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant **Location**:Morley, LS27 7HH **Hours**:Part-Time / Permanent **Hourly Rate**:£11.75 above 21 | £10.00 aged 18-20 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...


  • Morley, United Kingdom Greenbean Full time

    **Digital Customer Advisor - £22,000 + Bonus + Benefits** Do you want to work for a company that cares about your work-life balance and offers hybrid working? Our contact centre in Leeds is at the heart of our business it’s where we connect directly with our customers via phone or webchat and we’re looking for customer service advisors to join our...


  • Morley, United Kingdom CV-Library Full time

    E & M Talent Partners are delighted to be partnering our trusted client in the South Leeds area who due to growth, are looking to add a confident, personable communicator to their Customer Service team. The organisation are the largest in the UK at what they do and are part of an exciting global brand that operate across 5 continents. Duties will...


  • Morley, United Kingdom E&M Talent Partners Ltd Full time

    E & M Talent Partners are delighted to be partnering our trusted client in the South Leeds area who due to growth, are looking to add a confident, personable communicator to their Customer Service team.The organisation are the largest in the UK at what they do and are part of an exciting global brand that operate across 5 continents.Duties will include:-...