Customer Service Advisor
7 months ago
My client is one of the UK's leading manufacturers with distribution center's throughout the UK who are currently seeking a passionate Customer Service rep to join a busy vibrant customer service team.
**Responsibilities**:
- Receiving & placing customer orders
- Handling customer complaints coordination & resolution
- Processing returns in line with company policy
- Logging, investigating and resolving debit notes raised by customers
- Liaising with customers to ensure excellent customer service
- Liaise with appropriate internal departments to ensure customer satisfaction
- Updating schedules & Progress chasing
- Highlight any concerns regarding customer care to the Operations Manager
**Skills**:
- Previous customer service experience
- Good communication skills both verbal and written
- Positive manner with ability to build customer rapport
- Computer literate
CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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