Customer Service Advisor
1 day ago
**Company** - Leading construction services company
**Job Title** - Hire Controller/ Customer Services
**Location** - Morley
**Hours** - 8am-5pm Mon-Fri
**Salary** - £23-25K + bonus
We have and exciting opportunity for a Customer Service Advisor to work for a national company that supply equipment and services into the construction industry. The client is looking for an enthusiastic, organised and flexible all-rounder to work on a busyhire desk.
The main parts of the role include:
- To ensure that customer requirements are dealt with efficiently and effectively whether received by phone or electronically.
- Establish and maintain positive and effective working relationships with Branch Managers and the Regional Operations teams
- Establish and maintain positive and effective working relationships with the Balfour Beatty Internal and External Plant Desk Teams and Managers
- Effective and efficient resolution of complaints from customers and operational colleagues
- Use of internal escalation procedures for complex or unresolved complaints
- Effective management of off hires
- Application of agreed hire rates to customers as set up on agreement
- To ensure that the hire order going to the depot is complete, ensuring all information has been obtained from the customer and relayed to the branch in a timely manner
- Ensure all orders and queries are accurately input on to the system
**REQUIREMENTS**
- Excellent customer service and communication skills
- Excellent telephone manner
- You must be reliable, punctual and enthusiastic
- You must be well organised.
- Team player
- GCSE Maths and English
-
Customer Service Advisor
7 days ago
Morley, United Kingdom Greenbean Full time**Digital Customer Advisor - £22,000 + Bonus + Benefits** Do you want to work for a company that cares about your work-life balance and offers hybrid working? Our contact centre in Leeds is at the heart of our business it’s where we connect directly with our customers via phone or webchat and we’re looking for customer service advisors to join our...
-
Customer Service Advisor
3 days ago
Morley, United Kingdom Greenbean Full time**Digital Customer Advisor - £22,000 + Bonus + Benefits** Do you want to work for a company that cares about your work-life balance and offers hybrid working? Our contact centre in Leeds is at the heart of our business. It’s where we connect directly with our customers via phone or webchat, providing excellent customer service all the while. We’re...
-
Inbound Customer Service Advisor
1 day ago
Morley, United Kingdom NRG Full time**Digital Customer Advisor - £22,000 + Bonus + Benefits** Are you passionate about customer service excellence with experience of working in retail, hospitality, leisure or a call centre setting? Do you want to work for a company that cares about your work-life balance and offers hybrid working? Our contact centre in Leeds is at the heart of our business...
-
Customer Service/sales Advisor
1 week ago
Morley, United Kingdom SMKD Full timeWe are recruiting for a fantastic Sales Advisor to join the SMKD team! Mainly Based at our Store in Morley, also Potential as Cover Staff at our other locations This role is Part Time Working Friday Saturday Sunday. We are looking for someone confident and passionate about providing an outstanding customer experience and truly represent the SMKD...
-
Customer Service Advisor
3 days ago
Morley, United Kingdom The Recruitment Co Full time**Customer Service Advisor based in Morley (working from home after 3 weeks)** **£9.89 per hour - paid weekly every Friday** **Temp to Perm** **Start Date: Immediate starts available!** **Our client is a well known parcel distributor and this role involves working within their Depot's Customer Service Hub** **What will you be doing?**: - Inform customers...
-
Customer Service Advisor
3 days ago
Morley, United Kingdom Evri Full timeHere at Evri, our busiest time of year is just around the corner, we call it Peak! Processing millions of parcels a day through our depot and hub network, it’s no surprise that we need extra helping hands across the country to help us meet our demand We are looking for a number of **Customer Service Advisors** to join us at our Head Office in Morley,...
-
Customer Service Advisor
7 days ago
Morley, United Kingdom Brook Street Full timeHave you ever wanted to work within the civil service? Are you confident in your customer service skills and administration skills? We are looking for a skilled Customer Service Advisor to join the Collection and Enforcement team with our client, the Ministry of Justice. This is a fantastic opportunity to join an organisation that offers training and a...
-
Customer Service Advisor
1 week ago
Morley, United Kingdom Brook Street Full timeHave you ever wanted to work within the civil service? Are you confident in your customer service and administration skills? Do you enjoy communicating with a wide range of people? If you answered 'Yes', we would love to hear from you. **Location**: Regional Payment Centre, Ailsa House, Morley, Leeds LS27 7ZT **Salary**: £11.28ph (annually...
-
Customer Service Advisor
8 months ago
Morley, United Kingdom CLD Recruitment Full timeMy client is one of the UK's leading manufacturers with distribution center's throughout the UK who are currently seeking a passionate Customer Service rep to join a busy vibrant customer service team. **Responsibilities**: - Receiving & placing customer orders - Handling customer complaints coordination & resolution - Processing returns in line with...
-
Customer Service Advisor
3 days ago
Morley, United Kingdom E&M Talent Partners Ltd Full timeE & M Talent Partners are delighted to be partnering our trusted client in the South Leeds area who due to growth, are looking to add a confident, personable communicator to their Customer Service team.The organisation are the largest in the UK at what they do and are part of an exciting global brand that operate across 5 continents.Duties will include:-...
-
Customer Service Advisor
3 months ago
Morley, United Kingdom CV-Library Full timeE & M Talent Partners are delighted to be partnering our trusted client in the South Leeds area who due to growth, are looking to add a confident, personable communicator to their Customer Service team. The organisation are the largest in the UK at what they do and are part of an exciting global brand that operate across 5 continents. Duties will...
-
Customer Service Advisor
1 week ago
Morley, United Kingdom Jo Holdsworth Recruitment Full timeYou need to be the type of person who goes the extra mile to support customers. A willing attitude is very much appreciated by the team. You need good customer service experience for these roles. You need to be computer literate as you will be working between two screens, but training can be provided. You need to be able to control a conversation whilst...
-
Customer Service Advisor X12
7 days ago
Morley, United Kingdom Jo Holdsworth Recruitment Full time**Job Profile**: **Responsibilities Include**: - Accepting calls from customers within a busy environment (600+ calls to the department a day). - Handling and resolving customer enquiries around a product or service that the customer has received. - You will need to be able to work from two screens and use a headset (provided by the company). Whilst...
-
Payment and Fraud Customer Service Advisor
3 days ago
Morley, United Kingdom mpeople recruitment limited Full timeAre you a passionate, dedicated individual with a desire to provide a service to customers that is of the highest standard? Do you hold experience of working in a busy team that have allowed you to exhaust your skill set of multi-tasking and taking it in your stride? Brilliant - you may be the person we need! Our client is a large, global leader who have a...
-
Account Management Advisor
3 months ago
Morley, Leeds, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking an Account Management Advisor to join our team at beBee Professionals. Key responsibilities include:Managing customer relationships and resolving issues efficiently.Providing accurate product information and resolving queries.Collaborating with internal teams to ensure customer satisfaction.Requirements:Previous customer service...
-
Customer Care Advisor
7 days ago
Morley, United Kingdom Greenbean Full timeDo you want to work for a company that cares about your work-life balance and offers hybrid working? Do you get a lot of satisfaction out of supporting customers and providing resolutions? Our contact centre in Leeds is at the heart of our business - and we’re looking for Customer Care Associatesto join our team. We’re happy to hear from people from a...
-
Sales Advisor
7 days ago
Morley, United Kingdom POSTIFY LIMITED Full time**Sales Advisor - Packaging Business** **Exciting opportunity for a permanent Sales Advisor to join an innovative, sustainable and eco-friendly packaging business** **Based in South Leeds with free parking on site and excellent transport links** **£22.5k per annum, with commission and annual bonus** **Would you like to be part of an established business...
-
Retail Advisor
1 week ago
Morley, United Kingdom EE Retail Full timeRetail Advisor Working Hours – 37.5 hours per week Location – Leeds White Rose £12.34 p/h plus 20% on target commissionEveryone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right...
-
Phone Based Sales Advisor
19 hours ago
Morley, United Kingdom E&M Talent Partners Ltd Full timeAbout the Job: We are seeking a highly skilled Phone Based Sales Advisor to join our client's Customer Service team in South Leeds. In this role, you will be working with a leading organization in the industry, operating across 5 continents. You will be handling customer orders, responding to inquiries regarding a broad product range, providing high-level...
-
Customer Payments Advisor
5 days ago
Morley, United Kingdom Jo Holdsworth Recruitment Full time**Job Profile** You will be handling customer queries surrounding payments. This covers dealing with refunds, e-vouchers, cancelling orders, issuing VAT receipts to customers and general support of the off-shore team. You will need to be able to use different computer systemsproficiently and deal with contact over the telephone. For the first 2 weeks, you...