Receptionist

3 weeks ago


Salford, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

An exciting and varied opportunity has arisen for an experienced receptionist to work at Meadowbrook in Salford. This is a 365 day service working on a 4 week rolling rota, evenings between the hours of 3pm - 8 pm and weekends 9am - 8pm.

Good interpersonal skills and the ability to communicate professionally and effectively, both face to face and over the telephone, with a wide range of visitors and health care professionals is essential. You will have previous experience of working in a busy reception area with the ability and understanding of working flexibly within a Multi-Disciplinary Team environment yet have the confidence to work independently as required.

We are looking for somebody with excellent keyboard and data inputting skills, demonstrating precision and attention to detail. You will be responsible for providing clinical administration and reception support and receiving and greeting service users and their carer’s.

The post holder will be interactive with the General Public, Nursing, Medical staff and other Trust Administrative and Clerical Staff.

The post holder will ensure all reception processes are carried out in a timely and accurate manner to ensure an efficient reception and quality service to all users.

This post will assist in the maintenance of a safe and therapeutic environment for staff, visitors and service users; working within all relevant policies, standards and with particular reference to those relating to information governance, safety, security and service user confidentiality.

The Reception Service operates out of hours which includes evening and weekend working.

Greater Manchester Mental Health NHS Foundation Trust (GMMH) is one of the leading mental health trusts in the UK.

Serving a population of 1.2million people, the Trust employs around 4750 people who make a difference across 130 locations. Situated in one of the most exciting and affordable cities in Europe, GMMH provides community and inpatient mental health care, alongside substance misuse services across the North West.

GMMH is one of the most active research trusts in the UK, with one of the highest levels of recruitment to clinical trials for mental health. This puts our staff and service users at the leading edge of new mental health treatments.

The Trust provides a range of specialist services including prison in reach across the North of England, a specialist centre for mental health and deafness and in patient perinatal mental health care.

We have been rated ‘Good’ overall by the Care Quality Commission. Our substance misuse services and leadership were rated as ‘Outstanding’

See attached detailed job description and person specification:
Staff benefits
- Pay Enhancements - 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts



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