Medical Receptionist
2 weeks ago
We are looking for a highly motivated medical receptionist who is able to work well within our team but also to be able to work on their own initiative, to join our busy reception team.
You will be working 30 hours per week, Monday-Friday, you will be working in the reception area, booking patient appointments, dealing with patient queries on the phone or via our digital platform AskmyGP, delivering excellent customer service at our reception desk and other administration duties.
This role requires full flexibility and a willingness to provide annual leave and sickness cover
Main duties of the job
- To be a key holder and prepare the surgery for opening and closing including, locking doors and windows and other duties in line with practice policy.
- Receiving and booking in patients consulting with members of the practice team.
- To have a thorough knowledge of all practice protocols and always work in accordance with them.
- Covering all reception duties as necessary
- Process appointments requested via telephone, face to face and web in line with practice policy
- Deal with visits and triage requests
- Filing and scanning post and other documents in medical records
- To keep the reception area clean and tidy
- To ensure all visitors to the practice sign the visitors book and to inform the relevant staff member of their arrival.
**Job Types**: Part-time, Permanent
**Salary**: £10.51 per hour
Schedule:
- Monday to Friday
Work Location: In person
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