Admin Assistant

6 months ago


Altrincham, United Kingdom PLS Solicitors Full time

**Your Duties**:
The main role of the Admin Assistant is to support the New Build Conveyancing Team with various admin elements of the conveyancing transaction.

**Duties will include but will not be limited to**:

- You will deal effectively with clients and third parties through written correspondence
- You will be responsible for chasing various urgent documentation, ID, mortgage offers and searches
- You will keep the case management system up to date in real time
- You will ensure our clients and introducers of business receive the best possible service at times
- You will prepare required documentation as required with the conveyancing process
- You will comply with all PLS Policies and procedure
- Any other administrative duties required to assist your team and other teams should the need arise including but not limited to:

- Exchange letters and deposit accounts slips
- Certificates of Title to the lender
- Sending documents to client for signature
- Sending signed documents to solicitors
- Checking client care letters and dealing with gifted deposit/Help to Buy ISA queries

**Essential Skills**:

- Experience in an admin or customer service environment preferred
- Strong administrative skills gained in an office environment
- Excellent attention to detail
- Good telephone manner
- Conversant in Microsoft office

**We offer a wide range of staff benefits**:

- 20 days holiday rising to 25 plus Bank Holidays
- Flexible holiday scheme so you can buy/carry over up to 5 days at the end of each holiday year
- Death in service cover
- Contributory pension
- Employee Assistance Programme & counselling service
- Study funding
- Salary sacrifice schemes: Nursery fees / Cycle to work / Company Cars / Technology / Gym memberships

**Some extra touches**
- Free Conveyancing for staff and discounts for friends and family
- Discount club
- Kudos for the quarter awards
- Free taxi service from Navigation Road Tram Station to and from work
- Fantastic break room that includes a pool table, ping pong table & dart board
- Volunteering scheme
- Free fruit
- Vending machines
- Free eye tests and a financial contribution towards eyewear
- Social events arranged by our Social Committee
- Charity events arranged by our Charity Committee
- Late start/early finish on your Birthday
- Relaxed dress policy
- Staff reward scheme when you introduce someone who comes to work for us
- Long service awards
- Access to free mortgage advice



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