Scheduling Coordinator
3 weeks ago
The Scheduling Department is an essential team in the heart of South Central Ambulance Services (SCAS). The team works collaboratively with the Operational and Non operational staff within the Trust to ensure that we have a robust workforce in place to meet the busy demands of our service. The Scheduling Coordinator is one of the significant roles in the organisation. This role provides a profession and dedicated service to support the accurate allocation of resources. There are 4 teams in the scheduling department 3 managing the scheduling function and the other managing the workforce management system and compliance.
We have an exciting opportunity for you to join the System Compliance team supporting the organisation to maximise resources by ensuring accuracy within the workforce management systems.
**As a scheduling Coordinator you will be responsible for**:
- Support the benefits realisation of the workforce management system through efficient and effective use of all functions withing the systems
- Collaborate with internal and external colleagues to identify opportunities for improvement
- Liaise with Managers to ensure effective utilisation of resource
- Input and update workforce management data accurately and timely
- Identify variances in data held on the workforce management system and proactively resolve
- Take responsibility for own workload as well as work as part of a team
- Communicate effectively with staff and Managers at various levels
- Support the production of reports and statistical data when required
- When experienced, provide supervision, support and training to new staff
**Benefits we offer**:
- Expert training and support from our dedicated in-house education team.
- A nationally recognized qualification in NHS Pathways.
- Holiday entitlement is 27 days rising to 29 days after 5 years and 33 days after 10 years, plus 8 bank holidays (pro rata for part time).
- Enrolment into the NHS Pension Scheme.
- Access to continual professional development and opportunities within SCAS and the NHS.
- Occupational Health support along with an Employee Assistance Programme.
- NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.
About Us
South Central Ambulance Service NHS Foundation Trust provides a range of emergency, urgent care and non-emergency healthcare services, along with commercial logistics services.
The Trust delivers most of these services to the populations of Berkshire, Buckinghamshire, Hampshire and Oxfordshire as well as non-emergency patient transport services in Surrey and Sussex.
We serve a population of over 7 million and answer over 500,000 urgent calls a year. We employ 4,551 staff who, together with over 1,100 volunteers, enable us to operate 24 hours a day, seven days a week.
1. Ensure the service has the right staff, both internal and external, with the right skills in the right place to meet patient demand and deliver Key Performance Indicators (KPIs) at all times. You will need to support the workforce planning process effectively.
2. Input and update workforce management data accurately. Ensure compliance with Data Protection and Freedom of Information legislation.
3. Be responsible for allocation of leave, training and record abstractions for operational staff accurately and support with the allocation of relief shifts as required. Collate and maintain accurate records as required.
4. Provide effective cover within the Scheduling Team, ensuring that the Department is adequately staffed and deputise for the Scheduling Team Leader when required.
6. Update the workforce management system to staff requests including maternity/paternity leave, coaching and training, stations meetings, team changes, new rota patterns and leave allocation.
7. Use the workforce management software to deliver complex plans for operational delivery in a timely and accurate manner.
8. Receive requests for staff abstractions from rotas. Authorise/decline requests for staff abstractions from rotas according to protocols and where necessary liaise with line managers/HR to progress requests, ensuring fairness, equity and consistency.
9. Liaise with the Managers and the Trust’s payroll provider on issues pertaining to timesheets, including sickness, annual leave and overtime.
10. Liaise with other departmental managers to make the most effective use of resources.
11. Monitor abstractions, overtime spend and other designated KPIs and provide reports as required.
12. Support the delivery of high quality patient care according to Trust standards, policies and procedures by supporting operations to deliver the required capacity to meet improved clinical care and patient outcomes.
13. Work closely with the ESR Team to support the development of the ESR system to develop high quality and efficient workforce information and payroll systems, maintaining accurate workforce systems and scheduling systems.
14. As part of the Scheduli
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