Airbnb Host Assistant/ Guest Service Advisor
3 weeks ago
**Airbnb Host Assistant / Guest Advisor**
**We offer competitive salary, Paid Holiday, and opportunities for professional growth.**
Norfolk stays is a growing Host for Norfolk properties and we pride ourselves on being one of the best in our industry. We are close knit team of 4 and are looking for someone to continue our company growth.
As a **Guest Advisor**, you will be the face of our business to our guests. You will be responsible for providing a positive experience for our guests through attention to detail and providing exceptional customer service.
**Requirements**:
- Must be flexible to attend properties based in Norwich during shift times.
- Must have a valid driver’s license, personal car insurance, and vehicle registration with a good driving record.
- Knowledge of Airbnb (preferred)
- Customer service background (preferred)
- Practically minded and good with technology (MUST)
- Laptop and wifi
**Duties**:
- **Available for shifts (3 Days a week, 2-9PM)**:
- **Providing exceptional guest service.**:
- **Problem solving solutions for our Airbnbs**:
- **Supporting the management team**:
- **Ensuring all tasks are updated and all messages are replied to.**:
- **Attending properties when necessary for guest issues/maintenance/general airbnb needs.**
**Job Type**: Part-time
Part-time hours: 21 per week
**Salary**: £6.98-£13.89 per hour
**Benefits**:
- Work from home
Work Location: In person
Application deadline: 30/07/2023
Expected start date: 01/08/2023
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