Airbnb Host Assistant/ Guest Service Advisor

3 weeks ago


Norwich, United Kingdom Norfolk stays Full time

**Airbnb Host Assistant / Guest Advisor**

**We offer competitive salary, Paid Holiday, and opportunities for professional growth.**

Norfolk stays is a growing Host for Norfolk properties and we pride ourselves on being one of the best in our industry. We are close knit team of 4 and are looking for someone to continue our company growth.

As a **Guest Advisor**, you will be the face of our business to our guests. You will be responsible for providing a positive experience for our guests through attention to detail and providing exceptional customer service.

**Requirements**:

- Must be flexible to attend properties based in Norwich during shift times.
- Must have a valid driver’s license, personal car insurance, and vehicle registration with a good driving record.
- Knowledge of Airbnb (preferred)
- Customer service background (preferred)
- Practically minded and good with technology (MUST)
- Laptop and wifi

**Duties**:

- **Available for shifts (3 Days a week, 2-9PM)**:

- **Providing exceptional guest service.**:

- **Problem solving solutions for our Airbnbs**:

- **Supporting the management team**:

- **Ensuring all tasks are updated and all messages are replied to.**:

- **Attending properties when necessary for guest issues/maintenance/general airbnb needs.**

**Job Type**: Part-time
Part-time hours: 21 per week

**Salary**: £6.98-£13.89 per hour

**Benefits**:

- Work from home

Work Location: In person

Application deadline: 30/07/2023
Expected start date: 01/08/2023


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