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Service Owner
4 months ago
**Job Title**: Service Owner - ERP HR/Payroll
**Location**: Flexible on location with agile/hybrid working
**Business Unit**: Kier Group Services
**Contract**: Full time, Permanent. Able to consider part time working and job share.
Kier Group is more than a leading construction, property, residential and services group. We’re the people who shape the world - continually creating innovations in Regional Build, Highways, Utilities and Infrastructure, across 21 market sectors.
Kier IT are currently recruiting for a **Service Owner - ERP HR/Payroll** to ensure ERP Payroll IT services are business centric and offer the greatest possible value to Kier.
**Key Responsibilities**
In this Service Owner - ERP HR/Payroll role, you’ll partner with the business to develop a service delivery model enable value maximisation through ERP HR/Payroll IT services. You’ll also provide service support to internal and external stakeholders and assist with business forecasting/planning to ensure that IT components are fully understood and budgeted. This role will involve managing lifecycle changes and supporting our outsourced BAU team to resolve ERP HR/Payroll incidents to drive service performance improvements.
**What are we looking for?**
A business focused, service-driven individual with an ability to understand and anticipate the needs of IT service consumers. You’ll have previous experience of working in an integrated service environment from a large organisation with a multi-vendor landscape. An ability to budget, track and allocate costs to align spending with strategic objectives and improve cost transparency for Heads of IT and experience within industry service management standards, including ITIL and SIAM.
Find out more here about the great rewards and benefits we offer our employees.
**Closing Date: Friday 20th January 2023**
Recruitment Agencies - opportunities at Kier are managed by our internal recruitment team. We are unable to accept unsolicited CVs and communications from external recruiters. If there is a specific business need a member of the recruitment team will engage with agencies who have signed up to our PSL to ensure all CV’s are uploaded onto our portal to be considered. For further information, visit our Careers Help page.
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