PMO Support Administrator

4 months ago

London, United Kingdom OFGEM Full time

**Details**:
**Reference number**:

- 340249**Salary**:

- £23,450 - £32,320- London £25,750-£32,320 National £23,450-£29,381 Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying.- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Executive Officer- Please insert relevant band**Contract type**:

- Permanent**Type of role**:

- Administration / Corporate Support
- Digital
- Project Delivery**Working pattern**:

- Flexible working, Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Cardiff, Glasgow, LondonAbout the job

**Job summary**:
Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable and environmentally sustainable energy supply. We are playing a vital part in accelerating the transition to Net Zero and a carbon neutral energy system - a goal that everyone wants to achieve. Whatever your role, you’ll be playing your part in creating new energy solutions that are great for customers, and great for the environment.

We offer a diverse range of flexible working career opportunities: roles that are stimulating and rewarding, where you can get involved in ground-breaking work. And it’s important to us that we recruit from a wide range of professional and personal backgrounds - bringing different perspectives and experiences to our work.

Operating in an Agile environment, you’re first deployment will be in Ofgem’s Digital Delivery team. It’s an opportunity to work with a range of different stakeholders in an environment where you are encouraged to be creative and where you’ll have plenty of scope to develop your professional knowledge and skills.

You’ll have a vital co-ordination role, working closely with program team to ensure that agreed project milestones are achieved, processes are adhered to, and accurate and timely reporting supports effective project governance and communication with stakeholders.

We expect that you will already have worked in a project support role and so will be accustomed with the need to work across a range of different tasks and workstreams, and co-ordinate and prioritise your work effectively. You’ll have exceptional planning and organising skills with working experience in project support as well as digital projects or working in digital portfolios.

Ofgem is proud to be an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of open and fair competition, merit and business need.

**Job description**:
Working within the PMO team and alongside the Delivery and Product Management teams and Senior Managers in the Delivery Hub - Digital area, you will be responsible for supporting the monitoring and reporting on Delivery and Schemes Agile project and product portfolio.

You will work within a small team of staff who are responsible for:

- Operating and continuously improving an effective PMO function
- Ensuring proper governance is implemented & adhered to

The role requires knowledge of best practices in the operation of a Programme Management Office.

**Person specification**:
**Key Responsibilities**
- Support an effective PMO function.
- Support with project and programme governance arrangements.
- Support the review of and revise the existing Project Management Framework and templates.
- Support projects as required
- Assess PMO tools and techniques and bring about positive change to how the PMO function operates.
- Keep the resource schedule updated for all projects

**Key Outputs and Deliverables**
- Project and programme reporting
- Develop and implement PMO standards and processes
- Support key projects, to include organising meetings and minute taking within the project meetings
- Risk management across the digital portfolio
- Updated Resource and Vacancy list for the digital portfolio

**Essential Criteria**
- ** Knowledge of PMO and Project Management methodologies, processes and techniques (LEAD)**:

- ** Experience of supporting a PMO in an agile environment (LEAD)**:

- Programme and project risk management experience
- Excellent communication and interpersonal skills
- Exceptional planning and organising skills

**Desirable Criteria**
- Experience of communicating and influencing with senior stakeholders.
- Experience of digital projects or working in digital portfolios

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Delivering at Pace
- Working Together
- Communicating and Influencing
- Changing and Improving

**Technical skills**:
We'll assess you against these technical skills during the selection process:
**Benefits**:

- Alongside your salary of £23,450, OFGEM contributes £6,331 towards you being a member of the Civil Service Defined Bene

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