Trainee Service Advisor/booking Clerk
6 months ago
Reference Number - 0123445567567
- Location Hadfield Road, Cardiff- Salary Meets National Minimum Wage**Trainee Service Advisor Vacancy**:
About the role
Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers.
We’re looking for an articulate, warm communicator who can give our customers the star treatment - whether it’s first thing on a manic Monday or last thing on a Friday afternoon.
This customer-facing role will be a great fit for someone who’s already worked in a customer service position, and genuinely enjoys exceeding expectations and creating positive outcomes.
Day-to-day duties
- Handling all customer requirements for service and vehicle repairs in an efficient and professional manner.
- Liaising with the workshop to progress work through the system.
- Controlling all computer-based jobs, purchasing and invoice processes, ensuring the financial interests of the customer and the company are protected.
- Letting customers know of any faults or repairs found on their vehicle and providing them with clear and accurate solutions.
- Maintaining customer records such as vehicle details and service histories accurately and efficiently.
- Maintaining knowledge of aftersales products and services, upselling where appropriate.
- Making sure the customer database is updated and accurate at all times.
Essential skills
- A passion for great customer service and the confidence to resolve any issues that may arise efficiently and in a timely manner.
- The ability to multi-task and be highly adaptable within a busy environment.
- Strong communication and influencing skills, with the ability and desire to explain complex information accurately and concisely to help our customers.
- Strong organisational skills to schedule work effectively, balancing the needs of the customer and the capacity of the workshop.
- Ability to prioritise your workload.
- Ability and willingness to work with defined processes and guidelines.
- Good core administration skills to accurately capture customer details to the required standards.
- A full UK driving licence.
Nice to have (but not essential)
- Experience of upselling products or services is desirable.
If you believe you’re who we’re looking for, please send a copy of your CV and cover letter, telling us why this is the right career choice for you. We are an equal opportunities employer.
-
Trainee Service Advisor
6 months ago
Cardiff, United Kingdom Wessex Garages Full time**Trainee Service Advisor/Booking Clerk Vacancy** We are currently recruiting for a new Trainee Service Advisor to help us keep our Hadfield Road, Cardiff branch running smoothly. **About the role** Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers. We’re looking...
-
Trainee Service Advisor
6 months ago
Cardiff, United Kingdom Wessex Garages Full time**Trainee Service Advisor/Booking Clerk Vacancy** We are currently recruiting for a new Trainee Service Advisor to help us keep our Cardiff branch running smoothly. **About the role** Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers. We’re looking for an...
-
Radiotherapy Booking Clerk
6 months ago
Cardiff, United Kingdom Velindre Cancer Centre Full timeWe are offering an exciting opportunity for band 3 Radiotherapy Booking Clerk to join our team in a forward thinking radiotherapy department at Velindre Cancer Centre. We are looking for an enthusiastic and innovative individual wishing to expand their knowledge and experience at a purpose built Cancer Centre, providing world class cancer care to the people...
-
Radiotherapy Booking Clerk
6 months ago
Cardiff, United Kingdom Velindre Cancer Centre Full timeWe are offering an exciting opportunity for Band 3 Radiotherapy Booking Clerk to join our team in a forward thinking radiotherapy department at Velindre Cancer Centre. We are looking for an enthusiastic and innovative individual wishing to expand their knowledge and experience at a purpose built Cancer Centre, providing world class cancer care to the people...
-
Service Advisor
6 months ago
Cardiff, United Kingdom Toyota Cardiff Full time**Service Advisor** Are you looking for a new challenge? Would you like the opportunity to work for a prestigious automotive dealership group? An opportunity has arisen at our clients busy dealership in FRF Toyota Cardiff, for a **Service Advisor **to join them to maintain a 5 star service for their customers. **What will I be responsible for?** -...
-
Outpatient Bookings Advisor
6 months ago
Cardiff, United Kingdom Spire Healthcare Ltd Full time**Outpatients Bookings Advisor | Competitive salary plus excellent benefits | Cardiff | Part Time | 25 hours per week** Spire Cardiff Hospital are currently looking to recruit an Outpatient Booking Advisor to join our outpatients bookings team. The role is to ensure the accurate booking of patient appointments using in house and Microsoft software...
-
Radiotherapy Booking Clerk
3 months ago
Cardiff, United Kingdom Velindre Cancer Centre Full timeJob summary We are offering an exciting opportunity for Band 3 Radiotherapy Booking Clerk to join our team in a forward thinking radiotherapy department at Velindre Cancer Centre. We are looking for an enthusiastic and innovative individual wishing to expand their knowledge and experience at a purpose built Cancer Centre, providing world class...
-
Trainee Junior Clerk
6 months ago
Cardiff, United Kingdom 30 Park Place Full time**Company description** 30 Park Place is a Leading barristers chambers based in the centre of Cardiff. Our barristers provide first class advice and representation in a wide range of legal matters across the UK. We have an equally talented team of clerks and administration staff to ensure the high quality of service is maintained and that the expectations...
-
Booking Coordinator
6 months ago
Cardiff, United Kingdom Wisteria Talent Full timeOur client is a franchised dealership based in Cardiff who is seeking a dynamic and customer-focused individual to join their team as a Bookings Advisor. This position is an exciting opportunity to work in a fast-paced environment within the automotive industry, where you will play a pivotal role in delivering exceptional customer service and ensuring the...
-
Smart Meter Booking Advisor
6 months ago
Cardiff, United Kingdom MPE Utility Services Ltd Full time**MPE Utility Services Ltd** are a leading face-to-face customer liaison company that covers all parts of the UK. Working alongside major utility companies as part of a national roll-out, we create appointments for customers to have their old gas and electric meters upgraded to new digital smart meters at no cost. This role includes visiting existing...
-
Experienced Service/bookings Advisor
6 months ago
Cardiff, United Kingdom White Dove Garages Ltd Full timeDo you excel at customer service? If so, you could be just who White Dove Motor Group are looking for! We’re currently looking for a Service Advisor for our multi-franchise site in Cardiff with an excellent customer base. This role is to act as the liaison between our customers and service technicians and be the face of the business when customers come...
-
Experienced Service/bookings Advisor
6 months ago
Cardiff, United Kingdom White Dove Garages Ltd Full timeDo you excel at customer service? If so, you could be just who White Dove Motor Group are looking for! We’re currently looking for a Service Advisor for our multi-franchise site in Cardiff with an excellent customer base. This role is to act as the liaison between our customers and service technicians and be the face of the business when customers come...
-
Trainee Service Advisor, Sytner Cardiff
4 weeks ago
cardiff (cardiff bay), United Kingdom Sytner Group Full timeAbout the role We have an excellent opportunity available for a Trainee Service Advisor to join our team at Sytner BMW Cardiff. As a Trainee Service Advisor, you will work with a team of skilled customer service professionals to guide and train you to deliver the exceptional service levels expected at Sytner. You will provide outstanding customer care and...
-
Trainee Lettings Negotiator
6 months ago
Cardiff, United Kingdom Taylors Estate Agents Full timeWe are looking for a highly motivated Trainee Lettings Negotiator to join our fantastic team in our Taylors Cardiff Bay office. The Trainee Letting Agent Negotiator is an entry level role where you will learn all aspects of Letting Agency model and be taken through an industry leading development and training program. What’s in it for you as our Trainee...
-
Trainee Sales Negotiator
6 months ago
Cardiff, United Kingdom Taylors Estate Agents Full timeWe are looking for a highly motivated Trainee Estate Agent / Sales Negotiator to join our fantastic residential sales team in branch in our Taylors Roath office. The Trainee Estate Agent / Sales Negotiator is an entry level role where you will learn all aspects of Estate Agency model and be taken through an industry leading development and training...
-
Service Advisor
6 months ago
Cardiff, United Kingdom Renault Retail Group Full time**Service Advisor** **Cardiff, CF11** **£29,292 pa + bonus, OTE £33,600 pa** **Mon - Fri 8am to 6pm** **1-in-3 Saturdays 8am to 12pm** **Renault Cardiff seeks an experienced Automotive Service Advisor to join our aftersales team here at Renault Retail Group. The role will be based at our Dealership on the Penarth Road (CF11). Previous dealership service...
-
Contact Centre Booking Advisor
6 months ago
Cardiff, United Kingdom Mon Motors Full timeThe Mon Motors Group is a family run company that was established in 1971. Today we are one of the largest automotive dealer groups in South Wales and the West of England. The group has main dealerships in Audi, Ford, Seat, Skoda, Volkswagen and Volvo, along with a large used-car operation and a number of multi-brand service centres and body shops and trade...
-
Trainee Estate Agent
6 months ago
Cardiff, United Kingdom Connells Group Full timeUncapped Commission - Career Progression At **Peter Alan**, Wales' largest estate agency and part of the Connells Group, we're looking for a highly motivated **Trainee Estate Agent** who will work toward becoming a Sales Negotiator for our fantastic residential sales team in **Whitchruch**. The **Trainee Estate Agent **is an entry level role where you will...
-
Trainee Estate Agent
6 months ago
Cardiff, United Kingdom Connells Group Full timeOTE - £30,000 - Uncapped Commission - Career Progression At **Peter Alan,** part of the Connells Group, we're looking for a highly motivated **Trainee Estate Agent** who will work toward becoming a Sales Negotiator for our fantastic residential sales team in **Cardiff.** The **Trainee Estate Agent **is an entry level role where you will learn all aspects...
-
Trainee Estate Agent
6 months ago
Cardiff, United Kingdom Connells Group Full timeOTE - £27,000 - £32,000 - Uncapped Commission - Career Progression At **Peter Alan,** part of the Connells Group, we're looking for a highly motivated **Trainee Estate Agent** who will work toward becoming a Sales Negotiator for our fantastic residential sales team in **Roath**. The **Trainee Estate Agent **is an entry level role where you will learn all...