Operations Administrator
6 months ago
Job Advert
**_ Operations Administrator_**
**Magna Park Central**
**Shifts: AM 06:00-14:30 / PM 14:30-22:30 / NIGHT 22:30-05:30**
**£25,480 per annum, plus 22 days rising holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme**
**About the Job**
Relationships mean everything to us, and this one is particularly special. You’ll have an important part to play supporting the day to day administration activities in our operations environment.
Here at Unipart we don’t just have a way of working, we have The Unipart Way. It allows everyone in our team to pursue their own personal and professional goals to a world class level, through Unipart's ‘From Gate to Great’ training and development program.
As an Operations Administrator you will ensure the objectives and SLAs (service level agreements) are achieved.
As part of your key responsibilities you’ll:
- Work as part of a team to ensure our targets are met
- Be responsible for the Quality Control processes in your area of the business, including root cause, preventative and corrective measures
- Take responsibility for ensuring stock integrity is applied
- Ensure that all KPI and visual management is provided and updated on time and work as part of a team that will own delivery of KPIs (key performance indicators)
- Develop and maintain SOPs (standard operating procedures) for activities, and highlight where these are not in line with client operating procedures or current practices
- Support the administration of all resources appropriately while working within budgeted guidelines
- Identify any process failure issues and report and remedy them using the lean, problem solving and continuous improvement tools and techniques of The Unipart Way
- Provide administrative support to team leaders and colleagues when needed
**About You**
- GCSE or equivalent in Maths and English
- Great communication skills - speaking, listening, and writing
- Good IT skills in Microsoft Office and / or Google Suite
- Be a proven logical thinker with skills in understanding and interpreting data
- Experience of working with WMS (warehouse management systems)
- Able to demonstrate proven experience of delivering excellent customer service and understanding customer requirements
- We’d love to see some demonstrable experience of working with lean / continuous improvement techniques too if you have that
Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.
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