Customer Assistant

3 weeks ago


Banbury, United Kingdom Marks & Spencer Full time

**Working Pattern**
**Week 1**
Mon 09:00-17:00
Tues 09:00-17:00
Weds 09:00-17:00
Fri 09:00-17:00
Sat 09:00-17:00
**Week 2**
Sun 09:00-17:00
Mon 09:00-17:00
Weds 09:00-17:00
Thurs 09:00-17:00
Fri 09:00-17:00

**Purpose**

Support the Academy Team Manager and Learning People Support Partner to deliver an outstanding academy learning service at all levels

**ACCOUNTABILITIES**

**Develop remarkable people - 50% of time spent**
- Support the Academy Team Manager and regional stores to deliver successful regional recruitment at all levels
- Support coordination of all development programmes including employability schemes for customer assistants
- Plan, coordinate and deliver all My Welcome Customer Assistant Inductions in line with regional demand across the academy and Regional My welcome hubs
- Ensure all regional learning hubs and the academy facilities are maintained to a high standard
- Ensure all colleagues learning within an academy have a brilliant welcome and learning experience at all times
- Offer exceptional levels of service to all colleagues and visitors across the academy
- Delivering regional buddy upskilling where required
- Deliver upskilling to Induction facilitators in standalone hubs where required
- Listen and act on colleague feedback to make this a great place to work, with the support of BIG

**100% accurate execution - 35% of time spent**
- Complete all aspects of recruitment including MyHR, onboarding and peak activity to meet customer demand
- Support in coordinating and facilitating where required, business and regional sessions e.g. Product Academy
- Build key stakeholder relationships across Centre of Expertise, externally and Region
- Utilise digital tools to manage academy learning capacity

**Drive high performance - 15% of time spent**
- Support the delivery and completion of Compliance Learning across the region
- Takes the initiative to suggest solutions and ideas to issues to drive continuous improvement

Banbury, OXFORDSHIRE, ENGLAND;


  • Customer Assistant

    1 month ago


    Banbury, United Kingdom Marks & Spencer Full time

    **Working Pattern** **Week 1** Mon 09:00-17:00 Tues 09:00-17:00 Weds 09:00-17:00 Fri 09:00-17:00 Sat 09:00-17:00 **Week 2** Sun 09:00-17:00 Mon 09:00-17:00 Weds 09:00-17:00 Thurs 09:00-17:00 Fri 09:00-17:00 **Purpose** Support the Academy Team Manager and Learning People Support Partner to deliver an outstanding academy learning service at all...

  • Customer Assistant

    1 month ago


    Banbury, United Kingdom M&S Full time

    **All the details** **Working Pattern** Sunday 10:30-18:30 Saturday 13:30-21:30 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping...

  • Customer Assistant

    1 month ago


    Banbury, United Kingdom M&S Full time

    **All the details** **Working Pattern** Monday 17:30 - 21:30 Thursday 17:30 - 21:30 Saturday 06:00 - 14:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice...

  • Customer Assistant

    1 month ago


    Banbury, United Kingdom M&S Full time

    **All the details** **To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.** **Working Pattern** Saturday 05:00 -13:00 Sunday 07:30 - 15:30 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers...

  • Customer Assistant

    3 weeks ago


    Banbury, Oxfordshire, United Kingdom Marks and Spencer Full time

    All the detailsWork Pattern Sunday: 09:30-18:30Saturday: 05:00-14:00 Under 18 Disclaimer Please note that due to the early morning starts required for this role, we are unable to accept applicants from anyone under the age of 18 years old. Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers...

  • Customer Assistant

    3 weeks ago


    Banbury, Oxfordshire, United Kingdom Marks and Spencer Full time

    All the detailsWork Patten Monday: 13:30-17:30Tuesday: 13:30-17:30Friday: 17:30-21:30Saturday: 13:30-17:30 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of...


  • Banbury, United Kingdom Buywise Domestics Ltd Full time

    **Join our Team** Buywise is a family run retail business specialising in household electrical & kitchen appliances. We have a large showroom on the high street that has been based in the town for nearly 40 years and a second branch in the nearby town of Chipping Norton. In this day and age we have embraced all digital technology available and sell via our...

  • Customer Service

    1 month ago


    Banbury, United Kingdom Pertemps Banbury Full time

    Job Advertisement: Customer Service Assistant Position: Customer Service Assistant Location: Banbury, UK Type: Temporary (3 - 6 months) with potential for permanent role Hourly Rate: £13.86 Role Overview: As a Customer Service Assistant, you will play a crucial role in our clients operations by assisting with processing customer orders via phone and...


  • Banbury, United Kingdom Cherwell District Council Full time

    The Customer Service Centre is at the front end of our services providing the first point of contact for the majority of our customer queries. We firmly believe this provides a better, more responsive service to the public. The Person You will be well organised, and have a positive, ‘can do’ attitude. Previous face to face customer service experience...

  • Customer Service

    4 weeks ago


    Banbury, United Kingdom Pertemps Banbury Full time

    Job Advertisement: Customer Service AssistantPosition: Customer Service AssistantLocation: Banbury, UKType: Temporary (3 - 6 months) with potential for permanent roleHourly Rate: £13.86Role Overview:As a Customer Service Assistant, you will play a crucial role in our clients operations by assisting with processing customer orders via phone and email. This...

  • Customer Service

    3 weeks ago


    Banbury, United Kingdom Pertemps Banbury Full time

    Job Advertisement: Customer Service AssistantPosition: Customer Service AssistantLocation: Banbury, UKType: Temporary (3 - 6 months) with potential for permanent roleHourly Rate: £13.86Role Overview:As a Customer Service Assistant, you will play a crucial role in our clients operations by assisting with processing customer orders via phone and email. This...

  • Customer Service

    1 month ago


    Banbury, United Kingdom Pertemps Network Group Full time

    **Customer Service - temp**: - 0021051301 Applicants **£13.86 Per Hour** - Full Time**Permanent** **Banbury, Oxfordshire** **Customer Service And Call Centre** **Job Description**: **Job Advertisement: Customer Service Assistant** **Position: Customer Service Assistant** **Location: Banbury, UK** **Type: Temporary (3 - 6 months) with potential for...

  • Customer Service

    1 month ago


    Banbury, United Kingdom Adecco Full time

    Customer Service Station Assistant - Pay rate: £15.91 - Shifts:0700-1500, 1000-1800, 1600-0000 Adecco are seeking Station Assistants at Oxford and Didcot train Stations to help guide passengers with Bus replacements whilst the engineering works take place on the train-lines. As the first or last point of contact on a customer's journey, you'll be assisting...


  • Banbury, United Kingdom Prospect Personnel Full time

    Our client is looking for additional Customer Experience Advisors to deal with their American market working 4pm - midnight This position is fully remote however you are invited into the office to work the first half of your shift whenever/if you desire Main Duties: Answering calls, dealing with queries regarding order, delivery and pricingProcess orders...

  • Sales Assistant

    1 month ago


    Banbury, United Kingdom Dunelm Full time

    **Overview**: **Pay - £6.72 - £11.44 per hour.** Our store in **Banbury** is looking for a minimum **16 **hrs** per week **Sales Assistant**. You will need to be **fully flexible over the course of the week**. The hours will be spread across the week but will include at least **one evening** and a **Saturday **or **Sunday shift.** Here at **Dunelm**, our...


  • Banbury, United Kingdom Simon James Associates Full time

    Our Client is looking to take on a experienced Technical Customer Service Advisorto join a fun, friendly and well established company. **This is a high level customer service and technical support role** **The main duties will include**: - Provide a very high level of Customer Service whilst working within a fast paced environment. - Handling Incoming...

  • Yard Assistant

    1 month ago


    Banbury, United Kingdom John Nicholls (Trading) Ltd' Full time

    Job Description for Yard Customer Service Assistant Job Title: Yard Customer Service Assistant **Responsible to**:Yard Supervisor in the first instance &Branch Manager if the Yard Supervisor is not available. **Responsible for**:No staff **Hours of work**: 7.30am - 5.00pm (Monday to Friday) 08.00 - 12 noon (alternate Saturdays) **Job Purpose**: To...

  • Customer Care Agent

    1 month ago


    Banbury, United Kingdom Barry Callebaut Full time

    Customer Care Agent **Location**:Banbury, OXF, GB, OX16 3UUAt Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from...

  • Finance Assistant

    1 day ago


    Banbury, United Kingdom Cameo Consultancy Full time

    This is a fantastic opportunity for a driven, keen to learn and enthusiastic individual, looking to join an established company, as Finance Assistant. You will be working for an expanding organisation based in Banbury, the role is permanent, full time, andjoining a growing (and busy!) support team. The team have a welcoming and optimistic outlook, so if you...

  • Optical Assistant

    1 month ago


    Banbury, United Kingdom Specsavers Full time

    **Experienced Optical Assistant** **Location: Banbury, Oxfordshire** **Salary: Dependent on experience** **Hours: Full Time 37.5 hours - Part Time also available - Weekend working is essential** **Previous Optical experience is essential for this role** Join our team as an Optical Assistant, and you’ll discover why at Specsavers, we pride ourselves on...