Receptionist - Opd
3 weeks ago
To provide a support service to the technical, secretarial, medical and nursing staff of the Department. To carry out receptionist duties, including prioritizing and arranging appointments and maintaining the various appointment systems, identifying identifying test requests and investigations, and co-ordinating the various clinics within the department. To deal with patients and external and internal staff enquiries in person or via the telephone, in a courteous and confidential manner and provide assistance as required. To ensure patients safety and well-being in the waiting area prior to them being called for their appointment and alerting appropriate staff to any cause for concern.
To keep a log of telephone requests for investigations in line with department policy, prioritising these and ensuring messages are conveyed to the appropriate technical staff. To ensure appointment lists are maintained and prepared in readiness for clinical work. To obtain and prepare notes in readiness for clinics, investigations or at the request of staff within the department. To maintain a record of the transfer of notes to and from the department.
To understand the 18 Week Pathway, input the correct RTT codes and validate the patient pathway where appropriate. To liaise with Secretaries and other departments within the Trust as necessary to ensure case notes, X-rays and referrals are available for every patient attending an outpatient clinic. Liaise with external stakeholders to obtain referrals if necessary. Please see the attached job description for full details.
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Receptionist - Opd
4 weeks ago
Norwich, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full timeThis post is working as part of the Rheumatology Team within the Medicine Division at NNUH, you will work as part of our reception team, whilst liaising with the wider team of secretary’s and administrative team. The post holder will provide a high quality reception and support service within the Outpatients Department, and as such, will need to be able...
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Receptionist - Opd
2 days ago
Norwich, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full timeThis post is working as part of the Rheumatology Team within the Medicine Division at NNUH, you will work as part of our reception team, whilst liaising with the wider team of secretary’s and administrative team. The post holder will provide a high quality reception and support service within the Outpatients Department, and as such, will need to be able...
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Receptionist - Opd
6 days ago
Norwich, United Kingdom Norfolk and Norwich University Hospital Full timeTo provide a support service to the technical, secretarial, medical and nursing staff of the Department To carry out receptionist duties, including prioritising and arranging appointments and maintaining the various appointment systems, identifying test requests and investigations, and co-ordinating the various clinics within the department To deal with...
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Receptionist - OPD
2 weeks ago
Norwich, United Kingdom Norfolk and Norwich University Hospital Full timeJob summary This post is working as part of the Rheumatology Team within the Medicine Division at NNUH, you will work with our small team of experienced Receptionists, as well as the wider team of secretary's and clinicians ensuring a positive experience for our patients attending clinics. Main duties of the job Act as a point of contact for...
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Receptionist - Opd
3 weeks ago
Norwich, United Kingdom Norfolk and Norwich University Hospital Full timeTo provide a support service to the technical, secretarial, medical and nursing staff of the Department. To carry out receptionist duties, including prioritising and arranging appointments and maintaining the various appointment systems, identifying test requests and investigations, and co-ordinating the various clinics within the department. To deal with...
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Receptionist - Opd
2 weeks ago
Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full timeThis post is working as part of the Rheumatology Team within the Medicine Division at NNUH, you will work as part of our reception team, whilst liaising with the wider team of secretary's and administrative team.The post holder will provide a high quality reception and support service within the Outpatients Department, and as such, will need to be able to...
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Receptionist - Opd
2 weeks ago
Norwich, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full timeWorking days - Monday, Tuesday, Thursday and Friday. Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at...
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Receptionist - Opd
2 weeks ago
Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full timeWorking days - Monday, Tuesday, Thursday and Friday.Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staffThe NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the...
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Receptionist - Opd
4 weeks ago
Norwich, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full timePain Management is a multi-disciplinary team comprising of Consultants, Physiotherapists, Clinical Psychologists, and Specialist Nurse Practitioners. The service is predominantly based at Adelaide Street Health Centre, where the postholder will be based. The admin team is comprised of Receptionists and Medical Secretaries who support the clinical team in...
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Receptionist - OPD
2 weeks ago
Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full timeJob summary We are looking to recruit to our Gynaecology + Antenatal Outpatients team at the Norfolk & Norwich University Hospital. There are 2 vacancies available, full and part time contract which will require some flexibility in a working pattern to ensure the service is covered between 8am and 8pm Monday to Friday. The successful candidate will be...
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Receptionist - Opd Cardiology
4 weeks ago
Norwich, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full timeOur Cardiology services are some of the most advanced in the country, cover a range of services including our acute cardiology ward, angiography suite and our coronary care unit, which is the PPCI Centre for Norfolk. In addition to this, we are the Norfolk Heart Attack Centre and winners of student placement of the year 2019. We are incredibly lucky to have...
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Receptionist - OPD
1 month ago
Norwich, United Kingdom Norfolk and Norwich University Hospital Full timeJob summary We are looking to recruit to our Gynaecology + Antenatal Outpatients team at the Norfolk & Norwich University Hospital. There are 2 vacancies available, full and part time contract which will require some flexibility in a working pattern to ensure the service is covered between 8am and 8pm Monday to Friday. The successful candidate will be...
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Receptionist - OPD
4 weeks ago
Norwich, United Kingdom Norfolk and Norwich University Hospital Full timeJob summary We are looking to recruit to our Gynaecology + Antenatal Outpatients team at the Norfolk & Norwich University Hospital. There are 2 vacancies available, full and part time contract which will require some flexibility in a working pattern to ensure the service is covered between 8am and 8pm Monday to Friday. The successful candidate will be...
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Receptionist - Opd Cardiology
2 weeks ago
Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full timeOur Cardiology services are some of the most advanced in the country, cover a range of services including our acute cardiology ward, angiography suite and our coronary care unit, which is the PPCI Centre for Norfolk. In addition to this, we are the Norfolk Heart Attack Centre and winners of student placement of the year 2019.We are incredibly lucky to have a...
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Receptionist - Opd (Obs & Gynaecology)
3 weeks ago
Norwich, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full timeWe are looking to recruit a full-time receptionist to join our Obstetrics & Gynecology team, located at the Norfolk & Norwich University Hospital. This is a permanent position which will require some flexibility in working pattern to ensure the service is covered during clinic times. A friendly, enthusiastic, motivated, and hard-working person is required...