Credit Controller

3 weeks ago


Basingstoke, United Kingdom TD SYNNEX Full time

This is a fantastic opportunity to join an exciting, fast-paced industry that allows for true personal advancement and career progression.

**We can offer you**:

- A value-based culture - all of our employees live by our shared core values which in turn brings everyone together in a collaborative culture with a real sense of community.
- We can offer you access to an online learning portal assisting you in progressing and developing your skillset further.
- Outstanding benefits package including private healthcare, matched pension, holiday purchase scheme, increased holiday entitlement with service, enhanced Maternity leave and additional 'moments that matter' paid time off
- Hybrid working
- Benchmarked salary and progression paths

**Job Purpose**:
We are looking for an experienced credit controller who would be responsible for meeting individual cash collection and aged debt targets as well as assisting in the achievement of both team and departmental objectives.

**Responsibilities**:

- To achieve the monthly cash performance target. Reduce shortfalls and ensure dunning and late payer process is followed.
- Negotiation with customers to resolve outstanding issues and secure payment of overdue debt. Aged debt must be reduced in line with individual, team and departmental monthly targets.
- Timely identification and resolution of queries. This will involve liaison in person, by phone and written medium with internal and external customers at all levels.
- Monitor the ledger to identify customers reaching credit limit - obtain authorisation to exceed limit or secure payment to reduce balance.
- Provide Collections Manager and Sales Department with information on late payers and issues that may prevent trading.
- Take appropriate actions on unpaid accounts and preparing the legal paperwork for any accounts that need to be passed to the solicitors.
- Reconciliation of customer statements to produce a concise overview of the account for the customer.
- Ensure that all debts at document level of over 5K are fully documented and every effort is made to ensure that business risk is minimized.
- Actively communicate with and support both internal and external customers and represent TD SYNNEX in a professional manner at all times.
- Ad hoc duties when required.

**Knowledge Skills and Experience**
- Previous experience in debt collection
- Effective Communication
- Accountability
- Problem Solving
- Relationship Building
- Excellent Organisation Skills
- Commercial Awareness
- SAP experience diserable, but not essential as full training will be given

Location: Basingstoke, United Kingdom

**Salary**: £24,000.00-£24,500.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Referral programme
- Sick pay
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- credit control: 2 years (required)

Work Location: One location


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