Apprenticeship Opportunity Dorchester Law Practice

2 weeks ago

Dorchester, United Kingdom Gateway Full time

**An opportunity to join our team as an Apprentice**
- An excellent opportunity to start a career, complete an apprenticeship and progress within an independent law practice. General duties may include making and receiving telephone calls, preparing precise attendance notes, and filing, etc.
- One day is never the same as the next, exciting busy workload and you will meet a variety of people from all walks of life.
- The apprentice will aid in the smooth running of the Weymouth Branch to aid all staff to be more efficient.

**Future Prospects**
- Possible full time position at the end, with a starting salary of £19,000. Other positions are unknown at this time but will be discussed close to the ending of the apprenticeship

**The Law Practice**
- Formed in 1999 by the merging of two well-established Dorset Firms,, whose history can be traced back over 100 years. We have considerable experience of dealing with the requirements of both business and private clients, in many areas of law.
- The firm has 3 partners and offices in Weymouth, and Dorchester

**Environment**
- Office premises situated inside an old residential building
- The office can be busy and frantic one minute and quiet and focussed the next, each department has its own office areas.
- The apprentice will be sat with our current receptionist.

**Your role**
- To manage the reception area within the office to a high professional standard.
- To answer calls not picked up by each department and transfer them to the appropriate department or take sufficiently detailed messages and pass these messages along.
- To deal with Clients arriving in person, and providing a friendly and welcoming atmosphere, whilst they await the staff member they have come to see.
- To always work in accordance with the policies and practices defined within the Office Manual and to liaise with The Business Manager regarding suggested improvements to any aspect of the quality system.

Ensuring Client Confidentiality at all times.

To assist with incoming and outgoing post, filing, photocopying, document preparation, ensuring the stationery order is put away upon arrival.

Diary management for Fee Earners and file preparation for clients.

Occasional travel out of the office to purchase small petty cash items and deliver the post.

Assisting the Business Manager with any Office Management duties as necessary.

Any ad-hoc duties around the office, as is deemed appropriate.

**Desired skills**
- **4-9 grades English and maths GCSE's**:

- Confident with excellent communication skills.
- Ability to multitask and manage reception in conjunction with other administration duties
- Good attention to detail
- Good working knowledge of ICT packages including Word, Excel and Outlook.
- Ability to demonstrate or gain a clear understanding of the firm’s in-house systems where training will be given
- Excellent presentation, organisation and timekeeping skills
- Awareness of confidentiality and safeguarding
- The ability to use own initiative, be able to work individually as well as part of a team
- Must be well-presented with a clear, pleasant telephone manner
- Good organisational skills
- Good client care skills

**Personal qualities**
- Well presented and polite
- Ability to take the initiative
- Confident at dealing with people at all levels
- Reliable and adaptable
- Willingness to take on challenges and to push oneself further
- Motivated and keen to learn new skills

**Training to be provided**
- Level 3 in Business Administration Apprenticeship Standard

Course Content:

- Utilising IT programs and software
- Decision making
- Managing a quality service
- Project management
- Understanding the organisation and stakeholders
- Relevant regulations and policies
- Business fundamentals
- Professionalism and performance management
- Functional skills if needed

**IMPORTANT**

**Things to consider**
- Please have a CV prepared on a word document
- Vacancy is for an immediate start, please consider this if you are still in education.
- PLEASE DO NOT CONTACT THE EMPLOYER DIRECTLY
- The closure dates are for a guideline only and the vacancy may close prior to the dates advertised. How far do you live from the business and please detail how long it will take to travel?

**Job Types**: Full-time, Permanent

**Salary**: £11,000.00-£13,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- When did you complete your GCSE’s
- Do you hold GCSE certificates for English and maths grades 4-9

Work Location: In person

Application deadline: 20/11/2023
Expected start date: 27/11/2023

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