Training Sales Support Co-ordinator

7 months ago


Milton Keynes, United Kingdom BSI Full time

Great that you're thinking about a career with BSI

Training Sales Support Co-ordinator

Full Time

**Salary**: £24500.00 pa

This is a wonderful opportunity to join BSI, a world leading company, in an exciting role that will be the stepping stone for a great career.

Purpose of Position

To ensure the effective and efficient processing of all sales bookings to support the optimal client training journey.

Key Responsibilities & Accountabilities
- To ensure that a continuous first class service is provided to the internal and external clients of the Training department.
- To work proactively with all staff in the department and with the sales and delivery teams to support the overall administrative processes and procedures.
- Communication with and responding to BSI clients and queries.
- Communicating with our delivery and sales team, supporting their needs to ensure the smooth running of courses day to day.
- Managing shared mailboxes.
- Processing of web bookings and reviewing signed electronic client quotations.
- Administrative support for overseas client bookings.
- Administration, communication and the rebooking of client course cancellations.
- Administration of client training portal triggers and troubleshooting queries.

Knowledge / Skills / Abilities
- Have an understanding of, and commitment to, the value and benefits of teamwork, and the ability to work within and provide support to the team.
- A desire to exceed the expectations of both our Internal and External Customers.
- Attention to detai
- Excellent administration and organisational skills is essential.
- Ability to work on own initiative, take instruction and assist the Training Team as and when required.
- Proven written and presentation skills.
- Someone who is able to deal with a variety of situations whilst keeping calm under pressure - strong people skills is a must
- A positive and can do attitude.
- Experience of working within a challenging environment where individuals are continuously tasked to meet time bound objectives.
- Someone who has the ability to constructively challenge and demonstrate integrity.

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.



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