Customer Service Support Advisor

2 weeks ago


Enfield, United Kingdom Response Personnel Full time

Our global client based in Enfield is looking for an Admin Support person for the Customer Services Team

Responsibilities: Order Processing (E-books and databases)

Maintain a high level of coding/quality of processing for e-books and database

Delivery of order processing requirements Customer Service Support

Upon request handle the claims process for print issues validating claims through investigation,

Communicating with publishers and updating systems for both customer facing and internal knowledge base data

Set up customer accounts including invoicing

Be an effective communicator
- Enrolled on company pension scheme after 3 months’ service - Healthshield cashback plan upon passing 6 months’ probation - Enrolment onto life assurance scheme once 6 months’ probation period is passed - 22 days holiday increasing based on length of service

Some Hybrid Possibilities after training period.



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