Head of Guest Relations

2 weeks ago


London, United Kingdom Woodhead Full time

**Salary**:
£35 - £40,000

**The Role**:
**Woodhead Restaurant Group** is comprised of **The Quality Chop House, Portland, Clipston**e, Quality Wines and The Quality Chop House Shop.**

We are looking for a hospitable **Head of Guest Relations **to lead on our private dining room reservations and oversee guest queries across our restaurants.

Working closely with our kitchen and front of house teams, you will organise bespoke dinners for our guests, while also acting as a general point of contact and font of knowledge.

This is a Monday to Friday, daytime role that is ideal for someone who loves food and drink and thrives working in an independent manner.

**About You**:

- be friendly enthusiastic with a can-do attitude and a desire to learn
- really care about providing a fantastic experience for guests
- work well under pressure both independently and as part of a team
- have experience in guest communication and running hospitality events
- be passionate about food with a basic understanding of wine and beverage

**Why Woodhead?**:
At Woodhead Restaurant Group we are proud of our reputation as a leading hospitality employer. We treat our staff as individuals, and encourage them to take ownership of our independent sites. With a culture based on honesty, respect and development, we are determined to reward our team for the hard work they put into making our restaurants so brilliant and set our people up for long and successful careers with us.

Woodhead Restaurant Group comprises 3 restaurants, a wine bar and a shop all located in London.

We started with one restaurant (Portland in 2015) and added a few more into the fold over the next three years, driven by the talent of our teams rather than any grand expansion strategy.



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