Aura Host

**_Be our star, join us and create your own successful story _**

We are currently looking for a Aura Host (Guest Relations Associate) to join our team.

About ME London Hotel, WC2R 1HA

ME by Meliá is a collection of hotels in which culture, lifestyle and The ME People community come together to create an inimitable personality. Each hotel is connected to the destination, becoming the social epicenter of the city and attracting the best of the local cultural scene. Music, art, design, fashion and gastronomy make up the ME scene to provide visitors with an experience beyond accommodation. If you radiate energy and have a personal style that captivates others, if you like to follow the latest trends and live for the moment; if you love music, culture and new technologiesThen you connect with the ME by Meliá brand.

**_
Our Benefits Package Includes:_**
- ** Competitive salary (discussed at the interview)**:

- ** Contributory pension scheme**:

- ** Holidays: 28 days’ holiday including 8 public holidays**:

- ** Medical health plan with HSF**:

- ** Complimentary meals on duty**: hot meals, salad bar and hot and cold beverages provided while on duty.
- ** Personal Development**: programmes designed to support your career right from the start, with unlimited access to online learning platform
- ** High Street Discounts: with Perks at Work**

**_
About the role, what will I be doing?_**
- To act as a hotel ambassador at all times as you will be representing the brand and the company.
- To be in constant contact with guests in order to know their level of satisfaction at all times. Deliver personalized service and go beyond limits to ensure that expectations are always exceed.
- To have the ability to work under supervision, be polite and helpful to both colleagues and guests, receptive to feedback, have good communication skills, be friendly, enthusiastic and willing to learn
- To have good level of spoken and written English and the ability to communicate and interact with multi-cultural clientele. Possess a positive, motivated, friendly, trustworthy outlook whilst on duty.

About Meliá Hotels

Founded in 1956 in Palma de Mallorca (Spain), Meliá Hotels International is one of the largest hotel companies worldwide as well as the absolute leader within the Spanish market, with more than 390 hotels (current portfolio and pipeline) throughout more than 41 countries and 4 continents under the brands: Gran Meliá Hotels & Resorts, Paradisus Resorts, ME by Meliá, Meliá Hotels & Resorts, Innside by Meliá, Sol Hotels & Resorts and TRYP by Wyndham.

In London Melia operates 3 hotels: ME London, Meliá White House and Meliá London Kensington.

INDFOH