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Experienced Administrator

4 months ago

Manchester, United Kingdom DOMESTIC VIOLENCE ASSIST CHARITY Full time

Whether you have similar experience or are transitioning from another administrative support role, this is an incredible opportunity to impact others, create a career you love, and make a real difference with a gratifying position helping victims of domestic violence. We'll ensure you are set up for success by providing extensive training and comprehensive onboarding support.

**CORE ATTRIBUTES**
- _Communicator -_ You have superb communication skills, both written and verbal. You listen more than you speak.
- _Compassionate - _You are trustworthy and kind. You easily establish bonding and rapport with others
- _Confident -_ You are assured, poised, and polished. You know exactly what needs to be done, and do it
- _Curious Learner
- _You have an uncanny ability to dig deeper to understand situations, immerse yourself in the details, and determine the best course of action
- _Conscientious -_ You are exceptional at grasping the nuanced details in addition to the big
- picture vision
- _Collaborator - _A natural team player and go-to, you thrive partnering with and helping others
- _Calm Demeanor - _You are logical, calm and reassuring.

**RESPONSIBILITIES**
- **What You Can Expect Day-to-Day**_

While no day is the same, the following are the core job responsibilities of the Administrator:

- Speaking with victims' sensitive cases via calls
- Inputting new referrals in the CRM system
- Updating and maintaining an electronic diary
- Obtaining relevant information from the police
- Processing documents
- Working under tight timelines/schedules
- Engaging with victims, police, and social workers
- Administrative duties utilising Microsoft Office (Excel, Outlook, and Word)

**REQUIREMENTS**
- **What it Takes**_

We are looking for a compassionate, Experienced Administrator driven by passion and purpose to help others and committed to administrative excellence.

Minimum Required:

- Educated to degree level.
- Previous administrative support experience in a busy, intense environment
- Based in our Wythenshawe, South Manchester location, physical presence in the office required
- Intermediate user of Microsoft Office (Excel, Word, Outlook), Dropbox
- Ability to learn the CRM program
- Strong written and verbal communication skills
- Detail-oriented
- Superb Interpersonal skills
- Initiative and the ability to work well with little to no supervision
- Ability to handle sensitive information with discretion

**OUR COMPANY**
- **Our Commitment to You**_
- We are an equal opportunity employer and value a diversified workforce. This post is open to women_
- under the Equality Act 2010, Schedule 9, part 1_.

**Job Types**: Full-time, Permanent

**Salary**: £21,304.00-£22,593.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

**Education**:

- Bachelor's (preferred)

Work authorisation:

- United Kingdom (preferred)

Work Location: One location

Application deadline: 24/03/2023
Reference ID: LL770
Expected start date: 24/04/2023