Experienced Administrator
7 months ago
Whether you have similar experience or are transitioning from another administrative support role, this is an incredible opportunity to impact others, create a career you love, and make a real difference with a gratifying position helping victims of domestic violence. We'll ensure you are set up for success by providing extensive training and comprehensive onboarding support.
**CORE ATTRIBUTES**
- _Communicator -_ You have superb communication skills, both written and verbal. You listen more than you speak.
- _Compassionate - _You are trustworthy and kind. You easily establish bonding and rapport with others
- _Confident -_ You are assured, poised, and polished. You know exactly what needs to be done, and do it
- _Curious Learner
- _You have an uncanny ability to dig deeper to understand situations, immerse yourself in the details, and determine the best course of action
- _Conscientious -_ You are exceptional at grasping the nuanced details in addition to the big
- picture vision
- _Collaborator - _A natural team player and go-to, you thrive partnering with and helping others
- _Calm Demeanor - _You are logical, calm and reassuring.
**RESPONSIBILITIES**
- **What You Can Expect Day-to-Day**_
While no day is the same, the following are the core job responsibilities of the Administrator:
- Speaking with victims' sensitive cases via calls
- Inputting new referrals in the CRM system
- Updating and maintaining an electronic diary
- Obtaining relevant information from the police
- Processing documents
- Working under tight timelines/schedules
- Engaging with victims, police, and social workers
- Administrative duties utilising Microsoft Office (Excel, Outlook, and Word)
**REQUIREMENTS**
- **What it Takes**_
We are looking for a compassionate, Experienced Administrator driven by passion and purpose to help others and committed to administrative excellence.
Minimum Required:
- Educated to degree level.
- Previous administrative support experience in a busy, intense environment
- Based in our Wythenshawe, South Manchester location, physical presence in the office required
- Intermediate user of Microsoft Office (Excel, Word, Outlook), Dropbox
- Ability to learn the CRM program
- Strong written and verbal communication skills
- Detail-oriented
- Superb Interpersonal skills
- Initiative and the ability to work well with little to no supervision
- Ability to handle sensitive information with discretion
**OUR COMPANY**
- **Our Commitment to You**_
- We are an equal opportunity employer and value a diversified workforce. This post is open to women_
- under the Equality Act 2010, Schedule 9, part 1_.
**Job Types**: Full-time, Permanent
**Salary**: £21,304.00-£22,593.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- No weekends
**Education**:
- Bachelor's (required)
**Experience**:
- Administrative: 3 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: LL773
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